Connecting Your First PC to IZI

Connecting Your First PC to IZI

For IZI to manage a computer — track sessions, run timers, and apply tariffs — you need to install the IZI agent on each PC and register it in the CRM. The whole process takes about five minutes per machine: download the installer directly from the CRM, run it on the PC, and enter a one-time pairing code. Once done, the device appears in the hall layout as a managed unit and is ready to accept players. The pairing code is valid for 4 hours and is reusable — you can connect every PC in the club with a single code, one after another, without regenerating it.

What you need before starting

• The club is created in IZI and at least one zone is configured — the zone is selected during agent installation.
• The staff member performing the setup has the Equipment permission in their club role.
• PCs running Windows (the IZI agent runs on Windows; PlayStation and Xbox use the Console device type, VR and other equipment use the Custom device type — neither requires software installation).

Step 1 — Download the IZI installer from the CRM

1. Open the CRM and navigate to your club.
2. In the sidebar, select Equipment.
3. Click Add Device.
4. A modal window opens. Select the device type PC.
5. On “Step 1 — Download the IZI installer,” click the Download IZI Installer button — the file IZIInstaller.exe will be saved to your computer.

Transfer the file to the target PC via USB drive, shared network folder, or any other convenient method.

Step 2 — Install the agent on the PC

Run IZIInstaller.exe with administrator privileges. The installer deploys the IZI agent and all required components. During installation, the agent will prompt you for a pairing code — keep the installer open until you have entered it.

Step 3 — Generate a pairing code and authorize the device

The pairing code is created in the CRM and entered into the agent on the PC:

1. In the same CRM modal, go to “Step 3 — Authorize device.”
2. Click Generate Code. The system displays a code in 000-000 format.
3. The code is valid for 4 hours and is reusable — you can register multiple PCs with the same code.
4. Enter this code into the installer window on the PC.
5. The agent will ask you to select a zone (from your club’s zone list) and set a device name — digits only, up to 4 characters (for example: 1, 12, 101).
6. After confirmation, the device appears in the club’s Equipment list in the CRM with status Active.

If the code expires before you finish connecting all machines, click Generate Again — a new code is issued immediately.

What happens after connecting

After successful registration, IZI creates a device record with a separate internal ID it uses to tell this machine apart from every other one in the club — reinstalling the agent under the same name creates a new record rather than reusing the old one. IZI assigns the device to the selected zone and issues an access token to the agent. From this point the CRM can see the device on the hall map, open and close sessions, and display its real-time status.

The device card (Equipment → device list) exposes additional settings:

Setting	What it does
Zone	The hall zone this PC belongs to. Can be changed at any time.
Auto-update client	The IZI agent updates itself automatically in the background. Recommended to keep enabled.
Wake-on-LAN	Remotely power on the PC from the CRM over the network (requires hardware and network support).
Version	The current version of the IZI agent installed on this PC.

Connecting multiple PCs

One pairing code works for one club and as many PCs as needed. The workflow:

1. Generate a single code in the CRM.
2. On each PC, run IZIInstaller.exe, enter the same code, select the zone, and assign a unique name.
3. If 4 hours pass before you finish — click Generate Again and continue.

Device names must be unique across the entire club (including deleted devices), so sequential numbering works well: 1, 2, 3, and so on.

Devices without the IZI agent (Console and Custom types)

For PlayStation and Xbox, choose the Console device type in the Add Device dialog and pick the platform. For VR headsets and other equipment that cannot run the IZI agent, choose Custom. Both types are registered manually without a pairing code — you simply specify the zone and name. IZI will include the device in scheduling and allow staff to open sessions manually, but there is no automated session timer control.

Troubleshooting

The device does not appear in the CRM after entering the code. Check that the PC has internet access and confirm the code has not expired (4 hours from generation). Regenerate the code and try again.

The agent prompts for a zone that is not in the list. Create the required zone in the CRM at Equipment → Zones before connecting the PC — see setting up zones.

Error “A device with this name already exists.” Device names are unique per club. Choose a different numeric name.

You need to move a PC to a different zone after registration. Open the device card in the CRM, click Edit, and change the zone — the agent picks up the change automatically.

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Once all PCs are connected, the next step is to create tariffs and open your first shift.