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Peripherals: Monitors, Headsets, Mice

Published: · IZI Team

In a gaming club, peripherals are everything connected to the PC beyond the system unit: monitors, headsets, mice, keyboards, chairs, desks. In IZI, the unit of account is the device — the PC or console itself. Peripherals aren’t registered separately, but selecting the right hardware and tracking it physically directly affects session quality and how fast you resolve failures.

This page answers three practical questions: what to use, how it maps to IZI, and what to do when something breaks.

The peripheral setup per seat depends on the zone type — Standard, Pro, or VIP — and the target audience.

Monitors. Key parameters: refresh rate, response time, screen size. For Standard zones: 144 Hz / 1 ms / 24–27 inches is sufficient. For Pro and VIP: 165–240 Hz. Typical configuration: one monitor per seat; competitive zones sometimes use two.

Headsets. Closed-back headphones reduce hall background noise. A microphone is essential for team games. Wired vs wireless: wired is more reliable in a club environment — no charging problems, no pairing issues.

Mice and mousepads. Gaming mice with adjustable DPI. Large mousepads — 400×900 mm or bigger — give consistent tracking. Mousepads wear out faster than mice; plan replacements accordingly.

Keyboards. Mechanical keyboards with linear switches are quieter and last longer under heavy daily use.

Chairs and desks. Not technically peripherals, but part of the physical inventory. Chairs are the top source of player complaints when they wear out.

In CRM, a “device” is a gaming PC or console registered in Settings → Devices. Each device:

  • has a unique UUID — assigned when paired with the IZI client;
  • is assigned to a zone — a group of seats sharing pricing rules;
  • has a status: Active or Archived.

Peripherals — monitors, headsets, mice — are not linked to the device in IZI. IZI tracks sessions and revenue at the device level, not the accessories attached to it.

If you need a peripheral inventory, maintain it in a separate file or spreadsheet, mapping each device name in IZI to the serial numbers of attached monitor and headset. When something breaks, the admin sees immediately what’s assigned to that seat.

For how to add a device and complete the pairing — Connecting PCs to IZI.

IZI doesn’t include built-in inventory for hall equipment — the catalog in CRM is for bar products and merchandise, not hardware. Maintain a separate register.

Minimum fields per peripheral unit:

FieldPurpose
IZI device nameLinks to the seat in the hall
Model / SKUFor ordering replacements
Serial numberFor warranty claims
Date put in serviceFor replacement planning
ConditionNew / Working / Needs replacement

Keep the register somewhere staff can access — they need to know where to look when something fails.

Typical replacement horizons at 8+ hours of daily use:

  • Mousepads — every 6–12 months
  • Mice — every 12–18 months
  • Headsets — every 12–24 months
  • Monitors — every 3–5 years

These are parametric estimates; actual lifespan depends on brand, model, and how players treat the equipment.

Replacing peripherals when something breaks

Section titled “Replacing peripherals when something breaks”

When a peripheral fails (monitor goes dark, headset stops working), the IZI device doesn’t need to be touched — the PC keeps running.

Admin workflow:

  1. If a player is at the seat — offer to move them or pause the session.
  2. Replace the broken component physically.
  3. If the player moved to another seat mid-session — end the session on the first device manually from the Hall view.
  4. Update the inventory register: mark the component as replaced, enter the date.

If the PC itself is broken and needs repair — archive the device. It disappears from the active hall and won’t be accidentally booked. After repair, unarchive it. Details: How to take a device out of rotation and bring it back.

If you’re replacing the entire PC unit at a seat (new system unit, same location) — register the new device and archive the old one. Details: How to replace a device in the club.

Frequently asked questions

Do I need to register each mouse or headset in IZI separately?

No. Only the gaming PC or console is registered as a device in IZI. Peripherals (monitors, headsets, mice, keyboards) are tracked as attributes of the device or in a separate inventory register outside IZI.

How do I know which monitor or headset belongs to which seat?

Link peripherals to the device name in IZI — for example, device 'PC-12' → monitor serial XXXX. Keep this in a comment on the device card or in an external spreadsheet. IZI does not store peripheral serial numbers — only the PC's UUID.

A monitor broke mid-shift. What do I do?

End or pause the current session on that device, swap the monitor physically. Sessions and statistics in IZI are tied to the device (the PC), not the monitor — after the swap the device works without any reconfiguration.

How do I remove a broken PC from rotation while it's being repaired?

In Settings → Devices, open the device card and archive it. An archived device disappears from the Hall view and stops accepting new sessions. After repair, unarchive it — the device returns to the hall.