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Multi-club Setup in IZI CRM

Published: · IZI Team

IZI is built around a two-level structure: organizationclubs. One owner — one organization — multiple clubs. Everything managed from a single dashboard.

Where to manage the network: left panel → select organization → Clubs

Organization — the legal and administrative container. At this level you find:

  • Roles and access permissions
  • Users (staff)
  • Integrations (CloudPayments, POS systems)
  • Loyalty program
  • Unified client database

Club — the operational unit. Each club has its own:

  • Devices and zones
  • Tariffs
  • Working hours
  • Cash register settings
  • Shifts and analytics

The same staff member can work in multiple clubs with different roles in each.

  1. In the left panel, open organization selection.
  2. Click Create Club (or go to Clubs → Add).
  3. Fill in basic information: name, address, currency.
  4. Save — the club appears in the organization list.
  5. Configure the club: add devices, zones, tariffs, working hours.

Staff are added at the organization level in Settings → Users. When adding:

  1. Enter the staff member’s email.
  2. Assign a role.
  3. Select the clubs where this role applies.

One staff member can have different roles in different clubs — for example, be an administrator in one and analytics-only in another.

More on permissions: Access Permissions — reference.

Clients are stored at the organization level. If a client registered at one club in the network — their account is visible in all clubs. Bonus balance is shared (when the unified loyalty program is enabled).

If you manage clubs under different legal entities or brands — create separate organizations. Switch between them via the left panel menu.

Frequently asked questions

How many clubs can I add to one organization in IZI?

There is no plan-based limit on the number of clubs per organization. Each club operates independently but is managed from a single dashboard.

Can I have multiple organizations under one account?

Yes. One owner can create multiple organizations — for example, for different legal entities or brands. Switch between organizations via the menu in the left panel.

Are roles created separately for each club?

Roles are created at the organization level and applied to any clubs in that organization. When assigning a role to a staff member, you choose which clubs it applies to.

Is the client database shared across the network or separate per club?

The client database is shared at the organization level. A client registered at one club is visible across all clubs in the network.

Does analytics show data for the whole network or just one club?

IZI shows analytics for the selected club. Cross-network analytics are available in the organization's analytics section.