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Roles in IZI: Owner, Administrator, and Custom Roles

Published: · Updated: (12 days ago)· IZI Team

Roles in IZI: Owner, Administrator, and Custom Roles

Section titled “Roles in IZI: Owner, Administrator, and Custom Roles”

IZI has one built-in staff role — Administrator — plus the ability to create any number of custom roles. The owner is not an assignable role; it is the organization’s founder, automatically set when the organization is created.

If you need a “Manager” or “Cashier” profile for your team, you create a custom role with that name and choose exactly the permissions those employees need. This page explains how the role model works, what the Administrator can do, and how to design custom roles for non-standard needs.

Owner — manages the network

Section titled “Owner — manages the network”

Owner is the root of the organization. It is set automatically upon registration — whoever passed email verification and created the organization becomes the owner. This is organization ownership, not an assignable staff role.

What the owner can do:

  • Create clubs in the organization — each with its own operating hours, currency, and location.
  • Create and manage roles in the Roles section — define custom presets with any permission combination.
  • Grant access via the Access section — invite employees by email with a specific role for specific clubs.
  • Delete the organization and clubs — the only account with access to the “Danger Zone” actions.
  • View analytics across all network clubs — consolidated dashboards, club comparisons, exports. See also: Comparing clubs in a network.
  • Change organization settings — name, legal details, billing.

How many owners do you need: one. If a co-founder needs broad access without the ability to delete the organization, create a custom role with the “Full access” flag — it gives all operational rights but keeps the Danger Zone under your account.

Administrator — the built-in staff role

Section titled “Administrator — the built-in staff role”

Administrator is the only built-in staff role in IZI. It comes with a fixed set of base club-level rights: the front-desk employee opens the shift, takes payments, seats guests, runs the bar, and closes the shift. This is the most common role; access is granted to every new hire who works the floor.

What the administrator can do:

  • Open and close shifts — starting and final register counts, comments, recording discrepancies.
  • Sell tariffs and top-ups — accept cash, cards, and payments via the IZI mobile app.
  • Manage sessions — start players on computers, pause, extend, end.
  • Work the bar — ring up bar items (drinks, snacks, merch), combos, discounts within permitted limits.
  • View clients and groups — register new ones, attach phone numbers, apply bonuses within limits.

What the administrator cannot do:

  • Change tariffs or prices.
  • View the club’s revenue for past shifts (only their current shift).
  • Add new employees or change roles.
  • Delete anything from the club settings.

Detailed walkthrough: How to open and close a shift.

Custom roles — for every other access profile

Section titled “Custom roles — for every other access profile”

IZI has one built-in staff role (Administrator). Every other access profile — manager, cashier, barista, accountant, esports coach, investor-observer — is a custom role you create in the Roles section.

To create a custom role:

  1. Open the Roles section in the organization.
  2. Click “Create role” and give it any name (e.g. “Manager”, “Cashier”, “Barista”).
  3. Select the exact permissions from clubPermissions and orgPermissions.
  4. Optionally enable “Full access” — this gives Owner-equivalent rights (use only for co-founders).
  5. Save. The role is now available in the Access section.

Permissions fall into four categories:

  • Club administration — open and close shifts, access to hall, orders, bar, clients.
  • Analytics — club and network dashboards, exports, comparisons.
  • Financial operations — cash reports, discrepancies, adjustments.
  • Club settings — tariffs, zones, devices, schedules.

Inside each category are individual checkboxes. For a barista, keep only “Hall, orders, bar, clients and groups” from Administration — no analytics, no settings. For an accountant — only Financial operations, without Administration and Settings. For a manager overseeing a club — Administration plus Analytics plus Club settings, without the Danger Zone.

Custom roles are created at the organization level and then assigned via the Access section — where the employee gets the role and a list of clubs where it applies. A custom role can be edited or deleted at any time (deletion is blocked if the role is currently assigned to someone).

How to assign roles at network launch

Section titled “How to assign roles at network launch”

Role assignment is driven not by the number of clubs or devices, but by how overloaded the owner is with operations. The thresholds below are a guide; your specific club may cross them earlier or later.

  1. One club, one shift per day, small hall — the owner works alone or with one administrator. No custom roles yet; the owner combines strategy and operations.
  2. One club running two shifts or the hall has grown — a second administrator is added. If operational delegation is needed, create a custom “Manager” role scoped to that club.
  3. Several clubs in the network — each club gets an employee with a Manager-style custom role; the owner consolidates analytics and makes expansion decisions. The barista role is separated into its own custom role if the bar operates as a standalone revenue point.
  4. Large network or multiple regions — an operations role covering a cluster of clubs, a custom “Investor” role with analytics-only access, sometimes a separate role for the finance team.

The right to grant access (“User and role management”) can be delegated via a custom role — then the owner is not involved in hiring line-level staff.

Section titled “Related”

See also

Section titled “See also”

Frequently asked questions

What is the difference between the owner and administrator in IZI?

The owner manages the organization: creates clubs, sets up roles, grants access, and sees consolidated network analytics. The administrator is the only built-in staff role — they work inside a single club: open shifts, sell tariffs, serve players, and close the register.

Is there a built-in Manager role in IZI?

No. IZI has one built-in staff role — Administrator. 'Manager' is not a preset tier; it is an example of a custom role you create yourself. You name the role 'Manager', pick the exact permissions it needs, and assign it to the relevant employee.

What does a shift administrator see — and what don't they see?

The administrator sees the hall, orders, bar, clients, and groups of their club, plus their current shift. They do not see network analytics, organization settings, role management, or financial reports from other clubs.

How do I create a custom role — for example, a barista with bar-only access?

In the Organization Roles section, create a new role and uncheck everything except the needed permissions (bar, orders). Then assign this role to the employee via the Access section. A full step-by-step walkthrough is in the custom roles guide.

Can the owner work as a shift administrator?

Yes, the owner has full access — they can open a shift, sell a tariff, close the register. This is typical at launch when the team is not yet hired. As the network grows, routine shifts are handled by administrators.

What happens to shifts and sales if an administrator is removed?

History is preserved. The Shift History section shows who opened and closed each shift; sales remain tied to those shifts. Removing an employee revokes their CRM login but does not delete records of their work.