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Migrating from SmartShell to IZI: Step-by-Step Guide

Published: · IZI Team

Migrating from SmartShell to IZI: Step-by-Step Guide

Section titled “Migrating from SmartShell to IZI: Step-by-Step Guide”

Moving from SmartShell isn’t just a tool swap — it’s a shift to a unified operational platform. After the migration, the club has PC management, POS, client database, bar, warehouse and analytics in one interface instead of a stack of separate systems.

Before (SmartShell + separate tools)After (IZI)
SmartShell — PC managementIZI Hall — PC and session management
Separate POS systemIZI POS — built into the platform
Spreadsheets or separate CRMIZI Clients — unified database
No bonus automationIZI Automation — no-code rules
No business analyticsIZI Analytics — revenue, ARPU, load

Before starting, document:

  • Number of hall PCs and their configuration
  • Active tariffs (day/night/weekend/zone-based)
  • Whether you have a client database and in what format
  • Other software in use (POS, bar, accounting)

Set up IZI in parallel while SmartShell is still running:

  • Organization and venues
  • Tariffs: day, night, zone-based, multi-pass
  • Client groups and automation rules
  • Bar menu and stock items (if applicable)

If you have a client database in SmartShell or a separate CRM:

  1. Export to CSV (phone, name, balance)
  2. Check for duplicates
  3. Import into IZI via the built-in import tool

If there’s no client database, skip this step.

Step 4. Install the IZI Client on Hall PCs

Section titled “Step 4. Install the IZI Client on Hall PCs”

The IZI installer deploys the IZI client (IZI agent) on each hall PC. The agent handles session management, PC monitoring, and communication with IZI CRM. Note: IZI Boot is a separate paid server-side product — it stores the master disk image on the IZI Boot server and handles disk protection and network-based PC reset. Process for installing the client:

  1. Download the IZI client installer from the admin panel
  2. Install on each PC (or deploy via network)
  3. Confirm each PC appears in the Hall section of IZI CRM

Choose a low-traffic period. On that day:

  1. Deactivate SmartShell on PCs (or deactivate licences)
  2. Verify all PCs are active in IZI
  3. Run a few end-to-end test sessions
  4. Switch POS to IZI
  5. Open the first shift in IZI

Workflows to practice:

  • Starting and stopping a session
  • Accepting payment and topping up balance
  • Taking a bar order
  • Opening and closing a shift
  • Looking up a client and applying a bonus manually

IZI provides onboarding materials and support.

  • Player experience: same PCs, same games
  • Tariffs carry over with the same prices (just reconfigured in IZI)
  • No data loss with a correct migration

See also: IZI vs SmartShell comparison · Why choose IZI

Frequently asked questions

SmartShell protects PCs — does IZI do that too?

Yes. IZI Boot creates a master disk image and allows any hall PC to be restored in minutes. This covers the core OS protection use cases.

How long does migration from SmartShell take?

Usually 3–7 business days. Most of the time goes to tariff configuration and staff training, not the technical data transfer.

Do we need to reinstall software on each PC?

The IZI client (IZI agent) is installed on each hall PC via the IZI installer. The process takes a few hours and is usually done during off-hours or planned maintenance.

We use SmartShell with a separate POS — how does that change?

IZI includes POS as part of the platform. After migration, the separate POS is no longer needed — your operational stack simplifies significantly.