IZI Promo Code Terms of Use
IZI Promo Code Terms of Use
Section titled “IZI Promo Code Terms of Use”An IZI promo code credits its face value (in rubles) to your gaming balance at the partner club you choose. You spend that balance on gaming time and bar items — in full or in installments. This page covers all the conditions that apply to your promo code.
Where the promo code works
Section titled “Where the promo code works”Promo codes are valid only at clubs in the IZI partner network in the Russian Federation. The current list of clubs is available through the link on the activation page.
The club must be an active participant in the IZI partner program at the time you activate the code. If the club left the program after you chose it — contact support; that situation is covered below.
How to activate a promo code
Section titled “How to activate a promo code”- Open the activation link from your promo code.
- Select the partner club where you want to use the balance.
- Enter your phone number — you will receive an SMS with a confirmation code.
- Enter the code from the SMS.
- The funds are credited to your gaming balance immediately after confirmation.
The promo code value is credited as gaming balance — you spend it on gaming time and bar items at the chosen club. See the bonus balance glossary entry for how gaming balance works.
The activation link is the address printed on the promo code itself or in the message through which it was sent to you. You cannot activate a promo code directly through the IZI website without this link.
Validity period
Section titled “Validity period”A promo code is valid for 1 year from the date the batch was issued. The batch issue date is not the date the code reached you — it is set when the club operator creates the campaign. After the validity period expires, the code cannot be activated.
If you are unsure when your promo code expires, check with the partner who issued it or contact IZI support.
Restrictions
Section titled “Restrictions”Single-use. A promo code can be activated once and cannot be reactivated. Attempting to enter an already-used code will be rejected.
No exchange. A promo code cannot be exchanged for a code of a different value. If you have a code for a specific amount, there is no way to change it through an exchange.
No cash. The promo code value cannot be paid out in cash, refunded as money, or transferred to another person or another club. The credited amount can only be spent on services and products at the chosen partner club.
No self-initiated transfer to another club. Once you activate a promo code at a specific club, you cannot move the credited balance to another club on your own. A transfer is only possible through support, and only when the club has left the program (see below).
Who provides the services
Section titled “Who provides the services”Services at the club are provided by the partner club itself — an independent organization. IZI (OOO IZI) issues promo codes and ensures that funds are credited to your balance at the chosen club. Complaints about service quality, opening hours, and equipment should be directed to the club.
If the partner program ends
Section titled “If the partner program ends”If the IZI partner program ends entirely, codes received before the end date can be activated until the end of their validity period. No new codes are issued after the end date. Notice of the program ending is published on the terms page of the IZI website.
In other words: receiving a code before the program-end announcement preserves your right to activate it within its remaining validity period.
Early revocation by the partner
Section titled “Early revocation by the partner”A promo code can also be revoked by the partner who issued it — independently of the program’s overall status. In that case the partner notifies you and the code stops working. This applies to the specific code issued by that specific partner, and does not mean the program as a whole has ended.
If your promo code stopped working and you did not receive a revocation notice, contact the partner who issued it or IZI support.
If your club leaves the program
Section titled “If your club leaves the program”If the club you chose leaves the partner program, contact IZI support — the unspent balance on your promo code will be transferred to your account at another partner club.
Use IZI support on Telegram or the contact details on the website. When reaching out, include the phone number the promo code was activated on and the name of the club.
Common situations
Section titled “Common situations”Promo code is not being accepted
Section titled “Promo code is not being accepted”Reasons a promo code might be rejected:
- Expired. The validity period is 1 year from the batch issue date. If that period has passed, the code cannot be activated.
- Already used. Promo codes are single-use. If someone else entered it before you, the activation will be rejected.
- Revoked by the partner. The partner who issued the code may have revoked it early, with a notification.
- Club not in the program. The chosen club must be an active IZI partner at the time of activation.
- Wrong link or code format. Make sure you are entering the code exactly from the activation link, with no extra spaces.
If none of these apply, contact IZI support.
I want to switch clubs after activating
Section titled “I want to switch clubs after activating”Once you activate a promo code at a specific club, the credited balance is tied to that club and cannot be moved to another on your own initiative. If that club later leaves the program, contact support and the remaining balance will be transferred.
SMS did not arrive for activation
Section titled “SMS did not arrive for activation”SMS can be delayed by carrier load. Wait a few minutes and try requesting the code again through the activation form. If the problem persists, contact IZI support.
About these terms
Section titled “About these terms”These terms may be updated; the version published on the terms page of the IZI website applies. This edition is dated 8 September 2026.
For club operators
Section titled “For club operators”If you are a club staff member or owner looking for information on creating promo campaigns and uploading promo codes in IZI CRM, that is a different page. See IZI promo campaigns: creating and managing.
See also
Section titled “See also”Frequently asked questions
Where can I use an IZI promo code?
Promo codes are valid only at clubs in the IZI partner network in the Russian Federation. The current list of participating clubs is published on the activation page.
How long is a promo code valid?
Promo codes are valid for 1 year from the date the batch was issued. After that date, the code can no longer be activated.
Can I get cash for a promo code?
No. The promo code value cannot be paid out in cash, refunded as money, or transferred to another person or another club. The credited amount can only be spent on services and products at the chosen partner club.
What happens to my promo code if the club leaves the partner program?
Contact IZI support — the unspent balance on your promo code will be transferred to your account at another partner club.
Can a promo code stop working before it expires?
Yes. A promo code can be revoked by the partner who issued it; in that case the partner will notify you and the code stops working. If the partner program ends entirely, no new codes are issued after the end date, but codes received before that date can be activated until the end of their validity period.
Can a promo code be used more than once?
No. Each promo code is single-use: it can be activated once and cannot be reactivated.
IZI LLC (ООО «ИЗИ»), TIN 7842227686, OGRN 1257800012249, office 1, premises 3-N, lit. A, 15-17 Perekupnoy lane, Saint Petersburg, 191024, Russia, admin@izi.is · Cookie settings