Tariff Basics in IZI
A tariff in IZI is a pricing rule for gaming time. It defines how much a client pays per minute, what the minimum session length is, whether special conditions apply (schedule, player group, zone), and what happens to unused time when a session ends early. Every session in IZI is opened under a specific tariff — the cashier selects it at the desk, or the player purchases it through the app.
Tariff Types
Section titled “Tariff Types”Per-minute (standard): the client’s balance decreases continuously at the per-minute rate. The session runs until the client ends it or the balance runs out. This is the most common type for standard hourly and night tariffs.
Fixed session: a flat fee for a defined block of time — for example, 2 hours. The full amount is deducted when the session starts. Used for bookings, tournaments, or events where the duration is predetermined.
Multipass: a prepaid session pack — the client buys a bundle of hours or sessions in advance at a discounted rate. The bundle sits on their account until consumed or until an expiration deadline. Multipass is configured as a tariff with expiration rules set in the Usage Policy.
Billing Logic
Section titled “Billing Logic”IZI bills per minute. If the hourly rate is set to 120 units, the per-minute rate is 2.0. Every minute of play, 2.0 is deducted from the client’s balance in real time. The balance is visible to the client in the IZI app and on the CRM dashboard throughout the session.
When the balance drops below a configurable low-balance threshold, IZI sends a warning notification to the client. When it reaches zero, the session ends automatically and the workstation locks. Admins can also extend a session manually by adding balance at the cashier before the session closes.
The Four Configuration Blocks
Section titled “The Four Configuration Blocks”Every tariff in IZI consists of four blocks. Understanding each makes tariff design straightforward:
1. Expiration Rules — define when purchased time stops being valid. Options include: N days after purchase, N days after first use, after N hours consumed, after N sessions, or on a fixed date. Multiple rules can be combined; the tariff expires on whichever event triggers first.
2. Sales Policy — controls when and where the tariff is available for purchase. Set availability windows (days of week, hours of day), and choose which sales channels can offer it (CRM cashier, self-service kiosk, mobile app). A night tariff can be configured to appear at the cashier only after 23:00 and disappear at 07:00 automatically.
3. Usage Policy — defines how the tariff is applied after purchase. Includes: start schedule (when a session can be opened on the purchased tariff), zone pricing (different prices for Standard, Pro, and VIP zones), and extra completion window (time after the schedule closes in which an ongoing session can finish naturally).
4. Refund Policy — determines what happens to unused time when a session ends early. Options: keep the remainder on the account, forfeit it, or convert it to bonus balance proportionally.
Tariff Lifecycle
Section titled “Tariff Lifecycle”| Status | Meaning |
|---|---|
| Active | Available for new sessions |
| Inactive | Saved but not available — use for seasonal or draft tariffs |
| Archived | Hidden from lists; historical data preserved |
Inactive tariffs are useful during setup: configure a tariff, set it inactive, then activate it when ready to go live without losing the configuration.
Tariff + Zone + Session
Section titled “Tariff + Zone + Session”The connection between tariffs, zones, and sessions:
- You create a tariff with price rules and policies
- You assign the tariff to one or more zones
- When starting a session on a device in that zone, the administrator selects from the zone’s available tariffs
- IZI bills the session at the selected tariff’s rate for that zone
A single zone can have multiple tariffs available simultaneously. For example, “Standard” and “Student Discount” both active in Zone A — the administrator picks which one applies when starting the session. Player groups can automate this selection for specific client categories, reducing manual decision-making at the cashier.
Multiple Tariffs and Pricing Strategy
Section titled “Multiple Tariffs and Pricing Strategy”The tariff grid is the primary tool for revenue optimisation in a gaming club. A well-structured grid typically includes:
- A daytime standard hourly tariff — the baseline
- A night unlimited tariff — fills off-peak hours at a lower effective rate, improving hall utilization
- A multipass package — raises AOV per transaction and sessions per player through prepaid commitment
- Zone premiums — the same tariff name charges more in VIP than in Standard, enabling upsell without a separate cashier flow
IZI imposes no limit on the number of active tariffs, so the grid can be as granular as the club’s demand patterns justify.
See Also
Section titled “See Also”Frequently asked questions
What is the difference between a tariff and a zone in IZI?
A tariff defines the price and billing rules. A zone is a group of seats. You assign tariffs to zones — clients in a zone can use any tariff assigned to that zone. One tariff can be used in multiple zones.
Can a client choose their tariff, or does the administrator choose?
Either. You can configure a zone to have one default tariff (administrator selects it when starting the session) or multiple available tariffs (administrator or client picks from the list).
What happens when a client's balance hits zero during a session?
IZI sends a low-balance warning to the client via the IZI app when the balance drops below a configurable threshold. When it hits zero, the session ends automatically and the PC locks.
Can a tariff be restricted to specific days or hours?
Yes. Each tariff has a Sales Policy where you configure availability windows — specific days of the week, hours, or date ranges. A night tariff can be set to appear at the cashier only after 23:00, for example.
What is the difference between per-minute and fixed-session billing?
Per-minute billing deducts continuously at the per-minute rate until the client ends the session or runs out of balance. Fixed-session billing deducts the full amount at session start for a defined block of time, such as 2 hours.