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IZI Trial: What's Available and What Happens After

Published: · IZI Team

IZI Trial: What’s Available and What Happens After

Section titled “IZI Trial: What’s Available and What Happens After”

New organizations in IZI receive a trial period with full platform access — no feature restrictions and no payment details required upfront. This time is for configuring the hall, running a full cycle from the first session to shift closing, and evaluating how the system performs under real conditions.

Trial length: days from organization creation. See the current day count and expiry date in Organization → Billing in your account.

Editorial note: the exact trial length and any limitations are confirmed by the IZI team. The <N> days placeholder will be replaced with the actual value upon confirmation.

There’s no restricted “demo version” in the trial — the full platform is available:

FeatureIn trial
Hall: zones, devices, sessions
Cash shifts
Tariffs and schedules
Club analytics
Team: roles, permissions, staff
Client base, balances
IZI mobile app for players
Top-up bonuses
Bar and inventory management
Promo campaigns and automations

Real sessions with clients are possible in the trial — it’s a fully operational environment, not a sandbox.

The trial is the ideal time to complete the 30-step launch checklist and reach the end of the period with a configured working hall. Recommended sequence:

Days 1–2. Set up the club structure: zones, connect a few devices, create basic tariffs. Complete the 15-minute quick start.

Days 3–5. Add staff: create administrator roles, invite employees. Run a test shift and learn the register cycle.

Days 6–10. Start real shifts with guests. Accumulate first data in analytics. See how tariffs perform on actual traffic.

Days 11–. Review metrics: average order value, average top-up, hall utilization. Set up top-up bonuses if the basic economics are already clear.

All settings, client base, and session history accumulated during the trial are preserved after subscription activation.

A few days before the trial ends, the system sends a notification to the owner’s email.

If you upgrade to a paid plan before the trial ends:

  • Everything continues without interruption
  • Data and settings are preserved
  • Subscription activates from the payment date

If the trial ends without payment:

  • The CRM enters limited-access mode
  • You can log in to the account; data is not deleted
  • Active operations (starting sessions, opening shifts, accepting payment) are unavailable
  • To restore: simply pay for a subscription — access is restored immediately

Data is retained per IZI’s data retention policy regardless of subscription status. Client base, transaction history, and club settings are not deleted when the trial expires.

Under standard conditions, the trial does not extend automatically. If you need more time for evaluation — contact IZI support via the chat in the CRM before the trial period ends.

Extensions are considered on a case-by-case basis. Common reasons: technical issues during setup, waiting for equipment, seasonal downtime.

To proceed to payment: Organization → Billing → Select plan.

Details on plans, payment methods, and what happens with overdue payments — IZI Subscription: Plans, Activation, Payment.

Frequently asked questions

How long is the IZI trial?

Trial length is shown in your account under Organization → Billing after registration. The standard trial for most new organizations provides full platform access for <N> days.

What is included in the trial?

The trial includes full IZI functionality: hall, register, tariffs, analytics, team management, player mobile app, top-up bonuses. There are no limits on device count or sessions during the trial.

Is a card required to start the trial?

Payment details are requested when upgrading to a paid plan, not at registration. Starting the trial requires no payment information.

What happens if I don't pay after the trial?

The CRM enters limited-access mode: you can log in, data is preserved, but active operations are unavailable. After payment, access is restored immediately.

Are settings configured during the trial saved after payment?

Yes. Everything configured during the trial (zones, devices, tariffs, staff, clients) remains after activating a subscription. Nothing needs to be reconfigured.

Can the trial be extended?

In certain cases, the trial can be extended on request. Contact IZI support via the chat in the CRM before the trial period ends.

Can I run real sessions with clients during the trial?

Yes. The trial is a full platform environment, not a demo sandbox. You can serve real clients, run the register, and accumulate analytics.