Skip to content

Write-offs

Published: · IZI Team

A write-off records the removal of stock for reasons other than a sale — expired goods, breakage, staff samples, or unaccounted loss. Each write-off reduces the warehouse stock count and logs the reason for accounting purposes.

  • Item expired before it could be sold
  • Product was broken or spilled
  • Sample given to a client or used by staff
  • Discrepancy found during inventory that can’t be explained by receipts or sales

Click New write-off.

For each item to write off:

  1. Click Add item.
  2. Search for and select the warehouse product.
  3. Enter the quantity.
  4. Select the reason: Expired / Damaged / Personal use / Other.

Click Save. Stock quantities reduce immediately. The write-off is logged with timestamp, items, quantities, reasons, and the admin who created it.

Write-offs appear in:

  • Warehouse → Write-offs — full log of all write-offs
  • Analytics → Warehouse — cost of goods includes write-offs for the period
  • Monthly inventory reconciliation — expected stock reduced by write-offs since last count

High write-off frequency on specific items is a signal to investigate storage conditions, staff behaviour, or ordering quantities.

Frequently asked questions

What reason categories are available for write-offs?

Typical reasons: Expired, Damaged/broken, Personal use, Sample/tasting, Other. The available categories may vary by your IZI configuration.

Do write-offs affect margin calculations?

Yes. Written-off items are recorded as cost of goods without corresponding revenue, which reduces the gross margin for the period.

Can I reverse a write-off?

Write-offs are permanent accounting records. If an error was made, create a goods receipt for the same items and quantity to restore the stock. Note the correction reason.