App: Push Notifications
App: Push Notifications
Section titled “App: Push Notifications”IZI sends push notifications to players’ phones to keep them informed about their account and sessions. Players must have notifications enabled in their phone settings for these to arrive.
Notification types
Section titled “Notification types”Session-related
- Session ending soon (configurable threshold, e.g. 10 minutes remaining)
- Session ended
Balance-related
- Balance is low (configurable threshold)
- Top-up confirmed
Bonus-related
- Bonus credited to account
- Bonus expiring soon (if expiration is configured)
Bookings
- Booking confirmed
- Booking reminder (e.g. 30 minutes before scheduled start)
- Booking cancelled
Club communications (manual)
- Owners and managers can send a manual push to all clients or a specific group from CRM → Marketing → Push notifications
Configuring notification thresholds
Section titled “Configuring notification thresholds”- Go to Settings → Notifications
- Set thresholds:
- Session warning: minutes before expiry
- Low balance: amount threshold
Player control
Section titled “Player control”Players can manage which notifications they receive in the IZI app settings → Notifications. They can opt out of marketing messages while keeping transactional alerts.