Club Terms & Conditions Template
Club Terms & Conditions Template
Section titled “Club Terms & Conditions Template”This is a ready-to-use terms of service template for gaming and computer clubs on IZI. Replace every [...] placeholder with your club’s specifics, have a local lawyer review the result, then publish it in three places: your front desk, your website, and the About Club → Rules section in the IZI admin panel. The template covers registration, payments, equipment use, conduct, the bar, lost property, CCTV, force majeure, and governing law — every section a club operator typically needs.
Club Rules — [CLUB NAME]
Section titled “Club Rules — [CLUB NAME]”Edition dated [DATE]. Previous versions available on request.
1. General
Section titled “1. General”1.1. [CLUB NAME] (the “Club”) provides access to computer hardware, gaming consoles, and related services under these Rules.
1.2. Payment for Club services constitutes the client’s full acceptance of these Rules.
1.3. The Club operates on the IZI platform. Client account data (profile, balance, session history) is stored within the IZI system in accordance with IZI’s privacy and data-protection policy.
2. Access and Registration
Section titled “2. Access and Registration”2.1. To use Club services, a client creates a profile in the IZI system — either through the IZI mobile app or at the Club’s front desk.
2.2. A valid phone number is required at registration. The Club may request additional information when needed (for example, to participate in tournaments or promotional events).
2.3. One phone number, one profile. Account sharing or transfer to another person is prohibited.
2.4. Clients under [AGE — e.g. 16] years of age must be accompanied by an adult or provide written parental consent.
3. Payment and Balance
Section titled “3. Payment and Balance”3.1. Club services are prepaid by topping up a balance in the IZI system.
3.2. Minimum top-up amount: [AMOUNT].
3.3. Balance funds do not expire unless otherwise specified by a promotional offer.
3.4. Cash refunds of remaining balance are available on written request. Processing time: [e.g. 10 business days]. Refunds are issued via the original payment method.
3.5. Bonus credits (top-up bonuses, promotional credits) have no cash value and are non-refundable.
4. Equipment Use
Section titled “4. Equipment Use”4.1. Clients must treat all Club equipment with care.
4.2. The following are prohibited:
- Disassembling, moving, connecting, or disconnecting equipment without staff authorisation
- Installing third-party software without administrator approval
- Using any tool to bypass copy-protection, anti-cheat systems, or network restrictions
4.3. Clients must notify staff immediately upon discovering a fault or damage.
4.4. Wilful damage to equipment makes the client fully liable for the cost of repair or replacement.
5. Conduct
Section titled “5. Conduct”5.1. Inside the Club the following are prohibited:
- Verbal abuse, threats, or harassment of other guests or staff
- Consumption of alcohol (unless the Club holds the relevant licence)
- Smoking or vaping outside designated areas
- Attending while visibly intoxicated or under the influence of controlled substances
- Any behaviour that unreasonably disrupts other guests
5.2. Staff may terminate a session without refund in response to a serious breach of section 5.1.
5.3. Repeat violations may result in permanent suspension of the client’s IZI profile.
6. Food and Beverages
Section titled “6. Food and Beverages”6.1. Outside food and beverages are [PROHIBITED / PERMITTED — specify conditions].
6.2. Bar payment: via IZI balance or cash / card [select available methods].
6.3. The Club is not liable for allergic reactions if the client has not disclosed relevant allergies in advance.
7. Personal Belongings
Section titled “7. Personal Belongings”7.1. The Club is not responsible for loss or theft of guests’ personal belongings.
7.2. Lockers / storage: [AVAILABLE / NOT AVAILABLE — specify].
7.3. Lost-and-found items are held for [PERIOD] and thereafter disposed of or handed to the relevant authority.
8. CCTV
Section titled “8. CCTV”8.1. Video surveillance is in operation throughout the Club for security purposes.
8.2. Recordings are retained for [e.g. 30 days] and may be disclosed to law-enforcement agencies on lawful request.
9. Service Interruptions and Force Majeure
Section titled “9. Service Interruptions and Force Majeure”9.1. In the event of a power outage, internet disruption, or technical failure beyond the Club’s control, the value of lost session time is credited in full to the client’s IZI balance.
9.2. The Club is not responsible for loss of in-game progress caused by failures on third-party platforms (Steam, PlayStation Network, Xbox Live, etc.).
10. Amendments
Section titled “10. Amendments”10.1. The Club may amend these Rules with at least [e.g. 14 days] advance notice to clients, delivered via the IZI app or posted at the front desk.
10.2. Continued use of Club services after amendments take effect constitutes acceptance of the updated Rules.
11. Governing Law and Disputes
Section titled “11. Governing Law and Disputes”11.1. These Rules are governed by the laws of [COUNTRY / JURISDICTION].
11.2. Disputes shall be resolved by [negotiation / the court at the Club’s registered address / arbitration — select one].
Club contact: [EMAIL] | [PHONE] | [ADDRESS]
How to Use This Template
Section titled “How to Use This Template”Follow these four steps before publishing:
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Fill in every placeholder. Replace all
[...]fields — club name, minimum top-up, age limit, refund timeline, bar rules, locker availability, CCTV retention period, governing law. -
Check local law. Sections 3 (payment & refunds), 5 (conduct), 6 (food licence), and 11 (governing law) vary by jurisdiction. Have a local lawyer review those sections in particular.
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Publish in three places. Post the rules at the front desk, on your club website, and in the IZI admin panel under About Club → Rules. Guests who register in IZI have their acceptance recorded with a timestamp — that log is your primary evidence in any dispute.
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Update the edition date on every revision. Each time you change anything, bump the date at the top and keep the previous version on file. IZI records which version was active when each client signed up.
See Also
Section titled “See Also”Frequently asked questions
Do I have to post club rules publicly?
Yes — from a legal standpoint you should. Displaying your rules prominently (front desk, website, in-venue screens) protects the club in disputes. A guest you disconnect for a violation cannot credibly claim they didn't know the rules.
Do the rules need to be in the local language?
Best practice is to publish in the language(s) your guests speak. In multilingual markets, post both the local language and English. The version in the client's language takes precedence in a dispute.
What if a guest disputes the rules after an incident?
If the guest registered in IZI, they accepted the terms at sign-up — IZI records that acceptance with a timestamp. Print the version of the rules that was active on the date of the incident; that document is your primary evidence.
Can I charge a guest for equipment damage?
Yes, provided your terms explicitly state liability for wilful damage. Section 4.4 of the template covers this. Keep photos and a written incident report in case you need to follow up through payment channels.
How often should I update the rules?
Review annually at minimum — or whenever you add a new service (bar, locker rentals, tournaments). Notify guests of material changes at least 14 days before they take effect, via the IZI app notification or a visible notice at the desk.