How To in IZI: Step-by-Step Guides
How To in IZI
Section titled “How To in IZI”This section contains concrete step-by-step guides for common administrator and club owner tasks. Each article covers one scenario: goal, sequence of interface actions, result. No extra theory.
Guides are grouped by task type: club and equipment setup, session and shift management, calculating analytics metrics, and working with clients and roles. If you need to understand “how it works” — see the corresponding reference section; here it’s “what to click.”
Calculation articles (AOV, ARPU, utilization, revenue) include formulas and explain where in IZI CRM to find the source data.
Club Setup
Section titled “Club Setup”- Create a New Club — adding a club to the organization
- Configure Club Settings — currency, working hours, contacts
- Setup Zones — creating hall zones and assigning devices
- Add a Device — connecting a new PC to the club
- Archive a Device — retiring a PC without deleting its history
- Replace a Device — swapping a PC while preserving settings
- Configure IZI Boot — agent configuration on a gaming PC
Tariffs
Section titled “Tariffs”- Create First Tariff — minimum tariff to launch the club
- Add Zone Tariff — zone-based pricing
- Configure Tariff — editing an existing tariff’s parameters
- Set Bonus Percentage — safe bonus payment percentage without margin loss
- Setup Loyalty Tier — loyalty program levels
- Expiring Tariffs — working with tariffs approaching their expiration
Sessions and Shifts
Section titled “Sessions and Shifts”- Open Shift — starting the workday in IZI
- Close Shift — ending a shift and reconciling the register
- Start Session — launching a session for a client
- Extend Session — adding time to an active session
- Stop Session — ending a session early
- Reduce Shift Discrepancy — causes and resolution of register discrepancies
Clients and Roles
Section titled “Clients and Roles”- Add Administrator — inviting a staff member with the administrator role
- Configure Role — editing role access rights
- Configure Roles — managing multiple roles
- Create Client Segment — manual segmentation for a promotion
- Handle VIP Clients — specifics of serving the VIP segment
- Import Clients from Old System — migrating client base to IZI
- Switch Between Organizations — working with multiple clubs
Analytics and Metric Calculation
Section titled “Analytics and Metric Calculation”- Read Club Analytics — navigating club reports
- Read Organization Analytics — network-wide summary data
- Calculate AOV — average check: formula and IZI data
- Calculate ARPU — average revenue per client for a period
- Calculate Revenue — revenue sources and total
- Calculate Club Utilization — PC occupancy percentage
- Calculate Average Top-Up — average top-up for a period
- Calculate Average Session Length — visit duration
- Calculate Bar Share — bar contribution to total revenue
- Calculate Bar Margin — F&B margin
- Measure Retention — retention: formula and interpretation
- Compare Clubs in Network — benchmarking between locations
- Add Bar Products — creating items for bar sales