Bonus Balance in a Gaming Club — IZI Player Wallet
Bonus balance is the player’s internal virtual wallet in IZI where bonuses are credited. When a player tops up their game balance and the club has a top-up bonus configured, a percentage of the top-up amount is added to their bonus balance as a reward. The player then has more total credit to play with, and the club has a concrete reason for that player to return.
How It Works in Simple Terms
Section titled “How It Works in Simple Terms”A player tops up 300 units. The club has a 10% bonus rule. After the top-up: game balance +300, bonus balance +30. The player now has 330 units available — 300 in real money and 30 in bonuses.
When they open a session, funds are drawn first from game balance, then from bonus balance, up to the maximum bonus percentage the tariff allows. From the player’s perspective, the total available amount works like a single balance. The distinction matters on the club side for revenue accounting: bonus spend is a deferred cost that was already offset by the top-up revenue.
For the club, bonus balance is a retention tool: the player has earned money sitting on their account — a tangible incentive to come back and spend it. As long as there is an active bonus balance, there is a pull to return.
How Bonus Balance Is Configured in IZI
Section titled “How Bonus Balance Is Configured in IZI”For the player:
- Bonus balance is visible in the IZI mobile app and can be checked at the cashier
- Bonuses are credited automatically when a top-up meets the configured condition
- Payment with bonuses happens automatically when opening a session, up to the tariff’s configured maximum
For the club:
- In tariff settings, Max Bonus Percent limits how much of the tariff cost can be paid with bonuses. Setting this to 30% means the player always pays at least 70% in real money, regardless of how much bonus balance they have.
- For multipass packages, this percentage is typically set lower — packages are purchased with real money, while bonuses flow toward regular hourly sessions.
- In the shift dashboard, bonus spend is shown as a separate line, distinct from cash and card revenue.
- Bonus balance expiration is optional and configurable: a validity window (for example, 90 days of account inactivity) creates urgency without permanently removing earned credit.
Connection to the Top-up Bonus Program
Section titled “Connection to the Top-up Bonus Program”Bonus balance is the mechanism; the top-up bonus is the program that fills it. The program defines: at which top-up amounts, and what percentage is credited. The bonus balance holds the accumulated result over time.
A player with active bonus balance is more likely to:
- Return to spend the bonuses, which raises visit frequency
- Top up a larger amount to reach the next bonus tier, which raises AOV
These two effects compound: higher visit frequency and higher AOV together lift ARPU without requiring the club to discount its prices. The bonus is funded by the incremental top-up volume it generates, not by a direct price cut.
Accounting Considerations
Section titled “Accounting Considerations”Bonus spend does not equal cash revenue. When a player pays a session partially with bonuses, only the real-money portion flows to the cashier’s revenue total. The bonus portion is a deferred liability — it was accrued at the time the top-up bonus was granted. IZI’s Analytics → Club Summary separates real revenue from bonus spend so the distinction is always visible in the shift and monthly reports.
This matters when evaluating whether a bonus program is profitable. The metric to watch is incremental real-money revenue generated per bonus unit issued — if each 10-unit bonus consistently generates 80+ units in additional top-ups, the program is net positive.
Related Terms
Section titled “Related Terms”- Top-up Bonus — the program that credits bonuses to the balance
- AOV — average spend per visit; bonus balance raises it by encouraging larger top-ups
- ARPU — revenue per active player; bonus programs lift both the frequency and value components
- Visit Frequency — active bonus balance is a pull to return
- D30 Retention — a welcome bonus on first top-up measurably raises first-month retention
- IZI Mobile App — where players track their bonus balance between visits
- Multipass — bonus payment percentage is often restricted for package tariffs
Frequently asked questions
What is bonus balance in IZI?
Bonus balance is the player's internal virtual wallet in IZI where bonuses from top-ups are credited. When a player tops up and the club has a top-up bonus configured, a percentage of the top-up is added to their bonus balance as a reward.
How is bonus balance different from game balance?
Game balance holds real money the player deposited. Bonus balance holds credited bonuses. Funds are drawn first from game balance, then from bonus balance when a session opens — up to the maximum bonus percentage allowed by the tariff.
Can a player spend all their bonus balance on a single session?
No — each tariff has a Max Bonus Percent setting that caps how much of the session cost can be paid with bonuses. This prevents bonus balance from entirely replacing real-money spend.
Where does a player see their bonus balance?
In the IZI mobile app and at the cashier terminal. The total available amount (game balance + bonus balance) is shown when opening a session.
Does bonus balance expire?
Expiration is configurable per club. Some clubs set a validity window (for example, 90 days of inactivity) to create urgency. Others keep bonus balance indefinitely to avoid frustrating long-term players.