Club working hours
Club working hours
Section titled “Club working hours”Club working hours is the per-day-of-week schedule that tells IZI when your venue is open. You set it in Club Settings and it drives two things: how hall utilization is measured (via cash-register shift capacity) and how tariff schedules — especially overnight ones — line up with actual operating time. For a club owner this is not a cosmetic field: get it wrong and your utilization reports will systematically under- or over-report floor efficiency.
Where to configure it
Section titled “Where to configure it”In IZI CRM: Settings → Club Settings → Working Hours.
For each day of the week you specify:
- Opening time and closing time (HH:MM format)
- A “day off” flag — the club does not open that day
- Date-level exceptions for holidays or planned closures
Step-by-step setup is covered in Working hours and holidays.
How working hours affect utilization
Section titled “How working hours affect utilization”Hall utilization is calculated as:
Utilization (%) = Played minutes / Capacity minutes × 100Capacity comes from shifts: shift duration × number of active devices. When shifts open and close according to your working hours schedule the capacity figure reflects the real operational window. If an admin opens a shift early or forgets to close it, capacity grows artificially — and utilization drops on paper even when every seat is taken.
Best practice: keep the working hours setting and the actual shift open/close discipline in sync.
How working hours relate to tariffs
Section titled “How working hours relate to tariffs”A tariff schedule is a separate object in IZI, but its time windows logically depend on when the club is open:
| Operating mode | Typical tariff windows |
|---|---|
| 10:00–00:00 | Daytime (10:00–18:00), evening (18:00–23:00) |
| 10:00–08:00 (with overnight) | Night (23:00–08:00), daytime, evening |
| 24/7 | Always-on tariff + separate night and day windows |
Overnight tariffs that cross midnight are fully supported: set the tariff window start to 22:00 and end to 08:00 and the system interprets the interval correctly. Your working hours must cover that full range though — if the cash-register shift closes before 08:00, the night hours will not be counted in capacity.
What else working hours influence
Section titled “What else working hours influence”Hourly heatmap. The Analytics → Session Report → Heatmap shows floor occupancy hour by hour. Hours that fall outside your working schedule will naturally show near-zero activity — do not mistake those troughs for demand problems and react with tariff cuts.
Period comparisons. When you compare two date ranges, check whether the working hours were the same in both. Adding a night format mid-period makes the intervals non-comparable without adjustment.
Shift-based capacity vs. schedule. The hall utilization report pulls capacity from actual shifts, not directly from the working hours setting. Discrepancies between the two are the most common reason utilization looks “wrong” in reports.
Related terms
Section titled “Related terms”- Shift — the operational accounting unit; shift durations determine actual capacity
- Hall utilization — share of occupied seat-hours; depends on capacity built from shifts
- Tariff schedule — time windows controlling tariff availability; overnight windows must fit within working hours
Further reading
Section titled “Further reading”- Working hours and holidays in IZI: step-by-step setup
- How to calculate hall utilization in IZI
- Occupancy heatmap
Frequently asked questions
What are club working hours in IZI?
Club working hours is a per-day-of-week schedule that specifies your opening and closing times. IZI uses it when calculating hall utilization (capacity = active devices × shift duration) and when rendering overnight tariffs that cross midnight.
Where do I set working hours in IZI?
Settings → Club Settings → Working Hours. There you can also mark days off and add exceptions for public holidays or planned closures.
Do working hours affect utilization calculations?
Indirectly, yes. IZI calculates utilization as played minutes ÷ capacity. Capacity is derived from cash-register shift durations — not directly from the schedule. When shifts open and close in line with your working hours the numbers match reality. Shifts left open longer than the scheduled day inflate capacity and deflate reported utilization even when the floor is full.
What if the club operates 24/7?
Set the schedule to 00:00–00:00 (round the clock) or keep a single open-ended shift. IZI handles overnight shifts that cross midnight correctly.