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Period Analytics: Daily and Shift Views

Published: · Updated: (18 days ago)· IZI Team

Period Analytics is the page under Analytics → Overview → Period Analytics that gives you every key metric for a single day or a single shift in one screen. It is the primary tool for operational monitoring: yesterday’s results, a problematic shift, or a specific time window — all without jumping between reports.

The page offers two views, selectable at the top:

  • 24h Analytics — a snapshot for a specific calendar day, with optional time-range filter and a comparison date delta.
  • Shift Analytics — a snapshot for one closed cashier shift chosen from the shift picker. No comparison delta is shown.

The toggle between views is visible only if your role has both club.analytics.daily and club.analytics.shifts permissions. If you have only one, the page opens directly in the available view.

Where: Period Analytics → 24h Analytics (active by default).

When to use: morning review of the previous day, real-time monitoring of the current day, or drilling into a specific time window.

The page header has two date fields:

FieldPurpose
Current dateThe day the report covers. Defaults to today.
Compare dateThe baseline for deltas. Defaults to the same day one month earlier.

Below the date fields is the time-range filter. Click it to restrict the report to a specific interval — for example, the evening peak from 18:00 to 23:00. Defaults to the full day.

The page is structured into four sections.

Key Metrics — first row:

MetricWhat it counts
Cash RevenueBalance top-ups minus withdrawals for the selected day
Accrual RevenueBalance charges minus refunds for the selected day
Tariff SalesGaming time revenue, including the tariff portions of combos
Bar SalesBar order revenue, including the bar portions of combos
Combo Sales (informational)Total combo revenue; already included in Tariff Sales and Bar Sales — shown for reference only, does not add to the total

Key Metrics — second row:

MetricWhat it counts
SessionsGaming sessions started during the day
OrdersBar orders placed during the day
Cancelled OrdersBar orders cancelled during the day
Play TimeTotal duration of all sessions (rounded to whole minutes)
Write-offsNumber of stock items written off during the day

Clients:

MetricWhat it counts
Total ClientsUnique players with at least one session during the day
New ClientsPlayers registered at the club for the first time in the selected period
Returning ClientsPlayers registered before the selected day
Registered ClientsPlayers with a linked phone number
Unregistered ClientsAnonymous guests without a linked phone number

Payment Methods:

MetricWhat it counts
Balance DepositsAll top-ups by all methods
CashCash top-ups at the front desk
Card / TerminalPOS terminal top-ups
Online PaymentTop-ups via the app or online acquiring

KPIs:

MetricWhat it counts
Average CheckAverage amount per balance purchase
ARPU (Cash Method)Top-ups minus withdrawals ÷ unique clients who topped up or received a withdrawal
ARPU (Accrual Method)Charges minus refunds ÷ unique clients who had a charge or refund

Below the KPIs is the Revenue by Hour bar chart — an hourly breakdown showing Cash Revenue and Accrual Revenue as two series. The export button in the chart header downloads a CSV with the hourly data.

Where: Period Analytics → Shift Analytics.

When to use: reviewing a specific shift — how much the club earned, how many clients were served, what the bar share was. Useful for reconciling figures with a specific administrator.

Instead of a date picker, the view shows a shift picker listing only closed cashier shifts. The currently open shift is not available. If there are no closed shifts, the page shows “No closed shifts”.

The metric set is identical to the 24h view — the same four sections with the same cards. The only difference is that comparison deltas are not shown: a shift has no “equivalent previous shift”, so cards display absolute values only without trend indicators.

The Revenue by Hour chart is also available in the shift view.

Morning review (3–5 minutes):

  1. Open Analytics → Period Analytics. Confirm yesterday’s date is selected.
  2. Check Cash Revenue and its delta. A deviation beyond −15% is a trigger for investigation.
  3. Check Sessions: did traffic drop, or did revenue per session fall? Sessions normal, revenue down → look at Average Check and Tariff Sales.
  4. Check Bar Sales: if it is below the typical level with normal traffic, that is a signal to address with staff.
  5. Switch to the Revenue by Hour chart: was there a dip in hours that normally perform well?

Reviewing a specific shift:

  1. Switch the view to Shift Analytics.
  2. Choose the shift in the picker.
  3. Compare Cash Revenue and Sessions against expectations for that time of day.
  4. For a breakdown by specific administrator, go to Administrators.

There is no universal “normal” daily revenue — it depends on your seat count, tariff matrix, and day of week. A practical formula:

Monday baseline = (sum of all Mondays over the last 4 weeks) ÷ 4

IZI shows the delta against the comparison date directly in the metric cards — a ready-made version of this logic. To set a specific baseline, enter that date in the Compare date field.

Frequently asked questions

Where do I find daily analytics in IZI?

Go to Analytics → Overview group → Period Analytics. By default it opens on the 24h view for today. If your role has access to both daily and shift analytics, a toggle between '24h Analytics' and 'Shift Analytics' appears at the top.

What does the 24h view show?

Revenue for the selected day (Cash Revenue and Accrual Revenue), sessions, unique clients, average check, ARPU, and a breakdown by payment method. Every metric shows a delta against the comparison date.

What does the shift view show?

The same metrics as the 24h view, but scoped to one closed cashier shift chosen from the shift picker. Comparison deltas are not shown — a shift has no equivalent 'previous identical shift'.

How do I tell whether a day was good?

Check the delta next to Cash Revenue and Sessions. A drop of more than −15% is a signal to investigate: use the category breakdown from Tariff Sales and Bar Sales reports.

What should I do if daily revenue drops?

Work through it step by step. Sessions fell → check hall load in the Load report. Revenue fell with sessions unchanged → check Average Check and Tariff Sales. Bar fell → compare Bar Sales against the usual level and check the Product Report.

Can I filter the daily report to part of the day?

Yes. The 24h view has a time-range filter below the date fields. Click it and set an interval — the report recalculates for sessions and operations within that window only.

Do bonus redemptions count as revenue?

Cash Revenue equals balance top-ups minus withdrawals — bonus redemptions are not top-ups and are excluded. Accrual Revenue covers all balance charges, including bonus charges.

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