How to Start a Session in IZI

How to Start a Session in IZI

Starting a gaming session in IZI means placing an order — a tariff plus optional bar items — through the Place Order modal opened directly from the Hall page. The admin clicks the order button on the target PC card, selects a tariff (a set of rules covering duration, zone, and schedule), optionally links a client, and clicks “Place order and proceed to payment.” After payment — cash, card, or bonus balance — IZI automatically starts the timer on that PC via IZI Boot. With a little practice the whole flow takes 15–30 seconds. The sections below walk through each step and cover edge cases worth knowing.

Step 1. Open the Place Order modal

On the Hall page every PC is shown as a status card. To start a session:

1. Find a free PC in the zone you need.
2. Click the order button on that PC’s card.
3. The Place Order modal opens — catalogue on the left, cart on the right.

The modal already knows which PC it was opened from. IZI uses that context to filter tariff availability: tariffs that are not configured for this PC’s zone appear greyed out with the tooltip “Tariff not available for the selected zone.”

Step 2. Select a tariff from the catalogue

The catalogue has four tabs:

Tab	Contents
Tariffs	Gaming tariffs: hourly, multipass, night rates, etc.
Combos	Bundled offers (e.g. a tariff combined with a drink)
Products	Bar items, snacks, accessories
Purchased tariffs	Pre-paid tariffs already on the client’s balance (used for renewals)

For a new session, use the Tariffs tab. You can search by name using the “Search tariffs…” field or filter by tariff group.

If a tariff card is greyed out it is unavailable. Possible reasons:

• Not available for the selected zone — the tariff is not linked to this PC’s zone.
• Schedule restricts usage time — the tariff has a time window (e.g. weekdays 10:00–22:00) and the current time is outside it.
• Minimum duration exceeds the available window — the time until the next booking on this PC is shorter than the tariff’s minimum duration.
• Product out of stock or tariff is archived.

Click a tariff card to add it to the cart. If the tariff requires configuration, IZI automatically opens the configuration panel.

Step 3. Configure the tariff

For tariffs with selectable parameters, a “Configure tariff” panel appears with these fields:

Usage policy — sets the specific conditions: schedule, available zones, and duration options. One tariff can have multiple policies (e.g. “Weekdays” and “Weekends” at different rates). If only one policy is valid at the current time, IZI pre-fills it automatically.

Zone — auto-filled from the PC context. If the tariff is available in multiple zones, select the correct one manually.

Duration — for tariffs with variable time (e.g. “30 min to 4 hours”). Enter the desired number of minutes; the total price updates in real time using the formula unit price × multiplier = total.

Click “Add” to confirm — the item appears in the cart showing the selected policy and zone.

Step 4. Add a client (optional)

At the top of the cart panel there is a “Select client” field. Search by name or phone number.

Linking a client enables:

• Loyalty bonus accrual based on the club’s loyalty programme.
• The session appearing in that client’s visit history for analytics.
• Using a pre-paid multipass or package tariff from the client’s balance.

Without a client the session runs as a one-time guest visit. These visits show in reports as anonymous entries — they cannot be deduplicated into unique customer counts.

Step 5. Add bar items (optional)

You can combine gaming time and bar products in a single order. Switch to the Products or Combos tab and add what you need. Each product line has an optional comment field.

When bar items are in the cart, a “Mark as issued” toggle appears at the bottom. Enable it if the items will be handed over immediately after payment — the order will be automatically marked as fulfilled.

For products requiring marking (e.g. DataMatrix labelling), scan the code before adding the item to the cart.

Step 6. Place the order and pay

Review the cart: tariff, zone, client, total. Then click “Place order and proceed to payment.”

This opens the Order Payment page, which lists all unpaid orders. Select the order and choose a payment method:

Field	Meaning
Cash / Card	Physical payment
Bonuses	Client’s bonus balance (available only if a client is linked)
Total	Amount due

Click “Pay order” — IZI starts the timer on the PC via IZI Boot and creates a session record in the system.

After a successful payment you will see a “Order successfully paid” confirmation. If the fiscal receipt failed to print, a separate notification appears — the payment itself is already recorded.

Troubleshooting

Order placed but payment is no longer needed — click “Cancel order.” The order is removed from the unpaid list and any stocked products return to inventory.

The tariff has already started but payment did not go through — the Cancel button is unavailable in this state. Use “Write off” — the order is marked as unrecoverable but the session and timer remain active.

Need to add time to a running session — use the extend function. See How to Extend a Session in IZI.

Starting a session from a pre-paid tariff

If a client has already purchased a multipass or package tariff, open the “Purchased tariffs” tab in the catalogue. No new payment is collected — IZI draws from the balance of the existing paid tariff. The cart shows the remaining session count.

Frequently asked questions

Why does the cart clear when I close the modal? Incomplete orders are intentionally not saved between admin interactions to avoid confusion from stale unpaid items. If the modal closed by accident, simply start the order again.

Can I change the tariff configuration after adding it to the cart? For tariffs with a configuration (zone, duration) — yes, click the edit icon next to the cart line. To swap the tariff entirely, remove the line with the ”×” button and add a different one.

Where can I see a history of started sessions? In the analytics section — Session Report — which lists all sessions for a chosen period broken down by tariff, zone, and client.