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Permissions in IZI CRM — what they are

Published: · Updated: (12 days ago)· IZI Team

A permission is a single right to perform one specific action in IZI CRM — for example, “process a cash collection,” “view the KPI dashboard,” or “cancel a player’s tariff.” Permissions are never granted to a staff member directly. Instead, they are assembled into a role — a named bundle of rights — and that role is assigned to the person. You manage permissions inside Organization → Roles. For a step-by-step walkthrough, see how to configure roles and permissions in IZI.

Permissions operate at two levels: club-level (scoped to the specific clubs chosen when the role is assigned) and organization-level (apply across the entire network).

GroupWhat it covers
Club administrationCore floor access — orders, bar, clients, shifts; equipment; IZI Boot; screensavers; monitoring; warehouse; order cancellation and restoration
Club settingsTariff and product catalog, schedule, equipment configuration
AnalyticsKPI, daily reports, bar analytics, tariffs, bonuses, sessions, clients, shifts, suspicious operations, promo codes, price simulator
Financial operationsCash registers, gaming and bonus balance adjustments, refunds, cash collection, inter-account transfers, discount application

Apply across the entire network regardless of which club the staff member works in.

PermissionWhat it grants
IntegrationsManage payment providers and payment methods
Player groupsCreate and edit player groups
Transaction tagsManage the tag reference for operations
CampaignsMarketing campaigns
Promo codes and campaignsCreate and manage promo codes

User and role management and creating new clubs are only available with the Full Access flag enabled — expanding the network and controlling who has access should be reserved for the owner or someone they explicitly trust.

Some permissions automatically enable dependent ones: most club permissions require Basic Access; Catalog activates Schedule and Equipment; Campaigns activates Player groups. If IZI detects a mismatch on save, it shows “Rights will be normalized” — expected behavior, not an error.

Frequently asked questions

What is a permission in IZI?

A permission is a single right to perform one specific action in the CRM — open a shift, view KPI, process a cash collection. Permissions are never assigned to a staff member directly; they are assembled into a role, and that role is then assigned to the person.

What is the difference between a permission and a role?

A role is a named collection of permissions. A permission is one item inside that collection. IZI ships with one built-in staff role — Administrator. For any other profile (for example, a cashier or a floor manager), the owner creates a custom role, gives it a name, and picks exactly the permissions that profile needs.

What levels do permissions operate at in IZI?

Permissions are split into two levels: club-level (apply only to the specific clubs selected when the role is assigned) and organization-level (apply across the entire network — integrations, campaigns, promo codes, player groups).

What does Full Access mean in the context of permissions?

The Full Access flag on a role automatically enables every permission: club-level, organization-level, and system-level (user management, creating new clubs). You do not need to tick individual items when this flag is on.