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Devices in IZI CRM

Published: · Updated: (13 days ago)· IZI Team

A device in IZI is any gaming PC, console, or other piece of equipment registered under Equipment → Devices. Each device gets a unique numeric ID, a UUID (a hardware identifier that ties the physical machine to its CRM record), and is assigned to a hall zone — a segment that shares equipment tier and pricing. Only registered devices appear in the Control Center, participate in sessions, and count toward hall utilization reports. You add a PC to the system through a step-by-step pairing process.

Each row in Equipment → Devices shows:

FieldDescription
NameNumeric ID — unique within the club
ZoneThe hall zone this device belongs to
UUIDHardware identifier generated at registration
TypeEquipment type (PC, console, etc.)
VersionInstalled IZI client version

The list can be filtered by name, zone, and device type.

Zone is the key attribute of a device. When an admin opens a session, they pick a specific PC; IZI reads its zone and automatically applies the matching tariff rate. This means one tariff can carry different rates for Standard, Pro, and VIP equipment without creating separate tariff entries.

You can reassign a device to a different zone at any time — pricing for new sessions changes immediately.

When a PC is retired, you archive it rather than delete it. An archived device:

  • disappears from the Control Center and no longer accepts new sessions;
  • retains its history — past sessions and revenue remain in reports;
  • can be unarchived if the machine returns to service.

Accurate device records directly affect two core metrics:

  • Hall utilization is calculated as the share of time devices were actually in use. A miscounted or wrongly archived device skews the denominator and makes the report misleading.
  • Zone pricing only works when devices are assigned to the correct zones. A misassigned device means a VIP machine sold at Standard rates.
  • Device UUID — what it is and why it matters during installation
  • Hall zones — Standard, Pro, VIP and how they affect prices
  • Session — the unit of tracked play time on a specific device
  • Hall utilization — how it is calculated and how device count affects it
  • Install IZI on a club PC — step-by-step pairing guide
  • Devices section overview — the equipment management interface in CRM

Frequently asked questions

What is a device in IZI?

A device is any gaming PC, console, or other piece of equipment registered under Equipment → Devices in IZI CRM. Each device gets a unique numeric ID, a UUID, and is assigned to a hall zone. Only registered devices appear in the Control Center, participate in sessions, and show up in utilization reports.

How do I add a PC to IZI?

In IZI CRM go to Equipment → Devices, click Add Device, download the installer, and generate a 6-digit pairing code. Run the installer on the PC, enter the code and device number, and select a zone. After a reboot the PC appears in the device list.

What is a device UUID?

A UUID is the unique identifier IZI generates when you create a device record. You enter it during client installation on the physical PC. It links that specific machine in the hall to its CRM record, so IZI always knows which seat is which.

Can I move a device to a different zone?

Yes. Open the device in Equipment → Devices and change the zone assignment. The change takes effect immediately and applies to all new sessions opened on that PC.