How to Add a New Club to Your IZI Network

How to Add a New Club to Your IZI Gaming Club Network

When you manage more than one venue, IZI lets you group them under a single organization — a legal or operational umbrella for all clubs running under your brand — and switch between them without logging out. To add a second or subsequent club, go to Organization → Clubs, click Add in the top-right corner, and complete the two-step form titled Create Club. After saving, the new club appears in the club switcher instantly — no page reload required. Clubs inside one organization have separate analytics but an owner with full access can compare them in consolidated reports. Every operational layer — tariffs, zones, shifts, and staff — is configured independently for each club after creation.

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Who Can Create Clubs

The Add button is visible only to users who have full organization access (fullAccess). A regular club administrator does not see this button. If the button is missing, check your role with the organization owner.

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Step 1 — Core Club Details

After clicking Add, the first screen of the form opens with both required and optional fields.

Required Fields

CRM field	What to enter
Club Name	Public-facing name of the venue. Shown in the switcher and the mobile app
Phone	Contact number with country code, e.g. +971501234567
Country	Select from the dropdown. Affects fiscal settings tied to that country
City	Free-text field
Address	Street and building number — the primary address shown to clients
Map Location	A pin on the interactive map. The form cannot be saved without it — IZI returns the error “Please select a location on the map”
Currency	Chosen once at creation. Cannot be changed later without contacting support
Time Zone	List is grouped by region: Europe, Asia, America, Africa, Oceania. Affects statistics display and shift-open timestamps

Optional Fields

• Address Hint — extra wayfinding text shown to clients in the mobile app beneath the main address (e.g. “entrance from the courtyard”, “second floor”).
• Working Hours — a text description of opening hours, e.g. “Mon–Sun 10:00–02:00”.
• Description — free text about the club, visible in the mobile app.

Once all required fields are filled in correctly, the Next button becomes active and takes you to step 2.

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Step 2 — Media (Optional)

The second step contains only media content. Both fields are optional — you can click Save immediately and create the club without any photos.

Field	Format	Purpose
Cover Photo	JPG, PNG, WEBP — single image	Main club photo in the mobile app
Interior Photos	JPG, PNG, WEBP — multiple files	Gallery inside the club. Use the Add Photo button

Click Back to return to step 1 and correct any details, or Save to finish — you will land back on the club list.

After a successful save, IZI shows the notification: “Club <name> created”.

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What Happens After Creation

IZI automatically updates the organization’s club list. The new club appears in:

• the club switcher in the CRM header;
• the mobile app (if visibility is enabled — the Visible / Hidden status is managed in the club’s own settings);
• the organization-level consolidated analytics.

Recommended next steps for a newly created club:

1. Set up zones and devices — sessions cannot be started without zones.
2. Create the first tariff — tariffs are attached to zones.
3. Add staff — each club can have a different team.
4. Open the first shift — a cashier starts work by opening a shift.

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Editing a Club

All fields can be changed later. Open any club from the list — the form reopens in edit mode with the heading “Edit Club”. Two fields deserve extra care: currency cannot be changed, and time zone affects historical statistics retroactively.

After saving edits, IZI shows: “Club <name> saved”.

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Common Errors During Club Creation

The errors below block either the transition to step 2 or the final save. All are triggered by missing or malformed required fields.

Error message	Cause
”Club name is required”	The Club Name field is empty
”Phone is required”	The Phone field is empty
”Phone number is incomplete or invalid. Check the country code and all digits.”	Incomplete number or missing country code
”Country is required”	No country selected from the dropdown
”City is required”	The City field is empty
”Address is required”	The Address field is empty
”Please select a location on the map”	No map pin set — click the map to place a marker
”Currency is required”	No currency selected
”Time zone is required”	No time zone selected

The Next button stays disabled until every required field on step 1 is filled in correctly.

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The Club Switcher in Practice

Once you add a second club, a dropdown switcher appears in the CRM header listing all clubs in the organization. Selecting a club changes the context of the entire interface: the cashier register, zones, tariffs, analytics, warehouse, and shifts all switch to that location. Data from one club is not accessible from another club’s context — this guarantees operational separation between venues.

The switcher also shows each club’s mobile-app status: Visible or Hidden. This is controlled in the club’s settings independently of CRM access.

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Comparing Clubs in Your Network

Once your organization has multiple clubs, IZI lets you compare them by key metrics — revenue, utilization, ARPU — in the organization analytics section. This makes it easy to see which location is growing faster, where the average transaction is higher, and where utilization drops at specific hours.

Tip: On step 2 (media), the form does not validate fields — you can save without photos. To add photos later, open the club for editing and upload them on the same second screen.