Bonus Engine Overview
Bonus Engine Overview
Section titled “Bonus Engine Overview”The bonus engine in IZI lets you run a loyalty program — clients earn bonus credit for certain actions (top-ups, visits, birthdays, referrals) and spend it on future sessions or bar orders.
How bonuses work
Section titled “How bonuses work”Accrual: a rule defines a trigger (event) and a reward (bonus amount). When the trigger fires for a client, the configured bonus is added to their bonus balance.
Spending: clients spend bonus balance at the cashier, kiosk, or mobile app — up to the maximum bonus percentage set on each tariff or bar product.
Expiration: optional. Rules can set a validity period for accrued bonus.
Rule triggers
Section titled “Rule triggers”| Trigger | Example use |
|---|---|
| Balance top-up | 5% of every top-up as bonus |
| Session completed | Fixed bonus per visit |
| Client birthday | Birthday reward |
| New client registration | Welcome bonus |
| Referral | Bonus when referred client makes first purchase |
| Manual (admin) | Ad-hoc reward for specific clients |
Rule configuration
Section titled “Rule configuration”Each rule has:
- Trigger — what event causes the bonus
- Reward — fixed amount or percentage
- Conditions — optional filters (client group, minimum top-up amount, specific tariff)
- Validity — how long the accrued bonus is spendable (leave blank for no expiry)
- Active / inactive toggle
Bonus balance vs IZI balance
Section titled “Bonus balance vs IZI balance”| IZI balance | Bonus balance | |
|---|---|---|
| Source | Real money (top-up) | Loyalty program accrual |
| Spending | Any session, bar, full amount | Up to configured % per tariff/product |
| Refundable | Yes (manual correction) | No |
| Expires | No | Only if rule sets expiry |
See also
Section titled “See also”Frequently asked questions
Is the bonus program enabled by default?
No. The bonus engine is off by default. Enable it in Settings → Bonuses and configure at least one rule before it activates.
Can clients spend bonus on anything?
Clients can spend bonus balance on sessions and bar orders, up to the maximum bonus percentage configured on each tariff or product.
Do bonuses expire?
Only if you configure an expiration rule. Without one, bonus balance doesn't expire.