How to Set Up Zones in Your Gaming Club

How to Set Up Zones in Your Gaming Club (IZI)

Zones in IZI are named groups of devices inside a single club. Each zone forms a pricing segment: when you attach a tariff to multiple zones, IZI applies a separate price per zone — so “PC Standard” and “PC VIP” are the same tariff priced differently, not two separate catalog entries. The full workflow is: create a zone → assign devices to it → set a per-zone price in the tariff. All zone management lives under Club Settings → Zones in IZI CRM and requires no technical skills — just a name and an optional toggle.

If you are setting up a club for the first time, zones are one of the first things to configure; see the First-Steps Checklist for the full sequence.

Why zones matter for your business

Zone structure solves two problems at once: pricing flexibility and device behavior control.

Location-based pricing. A single tariff can carry a different price for each zone. Guests self-select their segment at checkout — Standard for value, VIP for premium. Because it’s one tariff with per-zone prices rather than separate tariffs, your catalog stays lean and your revenue reports show zone-level breakdowns in one place, not scattered across dozens of tariff lines.

Device behavior per segment. Every zone has a PC Restart after Session toggle. Standard and Pro zones typically keep it on so each machine is clean for the next guest. VIP zones with high-end hardware and long game-loading times sometimes turn it off to avoid making the next guest wait through a full reboot.

Operational clarity. IZI CRM shows device counts per zone and lets staff filter the seat map by zone. A front-desk operator can instantly see which VIP seats are free without scanning the whole floor.

Step 1 — Open the Zones section

In IZI CRM, navigate to Club Settings and select the Zones tab. If no zones exist yet, you will see an empty screen with a prompt to create the first one.

Step 2 — Create a zone

Click Add in the top-right corner of the list. A “New Zone” modal opens with two fields.

Zone name

Enter a name — up to 50 characters. Staff see this name in CRM; guests encounter it indirectly through tariff names at the checkout screen. Use clear, self-explanatory labels:

Example name	When to use it
Standard	Main floor, regular seats
Pro	Upgraded monitors or peripherals
VIP	Private booths, top-tier hardware
Console	PlayStation, Xbox, simulators

PC Restart after Session

The toggle is on by default. When on, every computer in the zone restarts automatically after a session closes and before the next one opens — the expected behavior for most zones.

Turn it off when machines in the zone have long startup times and the reboot would noticeably delay the next guest (for example, VIP rigs with large SSD game caches where a cold boot takes several minutes).

Click Save. The system confirms “Zone created.”

Step 3 — Reorder zones

The zone list supports drag-and-drop reordering. The order affects how zone price fields appear when editing a tariff and what the cashier sees first. Put your most-used zone at the top to reduce input errors during busy shifts.

Step 4 — Assign devices to zones

A zone with no devices attached has no effect. Go to the Devices section and set the correct zone when adding or editing each device. Each device belongs to exactly one zone. The zone list shows a device count for each zone so you can verify the assignment at a glance.

For a detailed walkthrough on adding a device, see How to Add a Device to Your Club.

Step 5 — Set per-zone prices in a tariff

Once zones exist, open Catalog → Tariffs. When editing any tariff, the Usage Conditions block shows a separate price field for each zone. Fill in the price for each zone that the tariff should cover. Clubs with a single zone see one price field.

Full details on tariff pricing rules are in How to Add a Zone-Based Pricing Policy.

Editing and deleting zones

To rename a zone or change its restart toggle, click the edit icon next to it in the list. The same modal opens.

Deletion is permanent. Before deleting a zone, move all its devices to another zone — otherwise those devices lose their zone assignment and may not display correctly in tariff price fields.

Common zone layouts

Two segments: Standard + Pro

The minimum viable setup for clubs with mixed hardware. Create two zones, split devices by spec, and set the Pro price 10–20% above Standard. The price gap is enough to justify the upgrade in a guest’s mind without creating a confusing catalog.

Three segments: Standard + Pro + VIP

The classic layout for venues above roughly 200 m². A VIP section with booths or flagship hardware tends to generate disproportionately high revenue and creates an aspirational tier that lifts perception of the whole venue. Keep auto-restart on for Standard and Pro; consider turning it off for VIP if boot times are long.

Consoles as a separate zone

PlayStation and Xbox seats benefit from their own zone. Console sessions are typically priced differently from PC time, and a dedicated zone surfaces console revenue as its own line in analytics. For more on console tariff types, see Tariffs by Zone.

What happens if no zones are configured

You can still add devices without any zones — the zone field on each device simply stays empty. However, zone-level pricing and zone analytics are unavailable. We recommend creating at least one zone during initial club setup so tariff configuration is complete from day one.

Drag-and-drop zone order matters beyond aesthetics — it controls which price field appears first in the tariff editor. Put the zone your cashiers sell most often at the top to speed up daily operations.