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IZI Platform Updates — Q1 2026

Published: · Updated: (12 days ago)· IZI Team

January through March 2026 brought three major releases and a series of patches. The quarter’s main themes: a loyalty top-up bonus mechanic, shared balance across multi-location networks, a significant CRM performance lift, and a new warehouse inventory module.

The biggest update of the quarter. Clubs can now run a structured top-up bonus program: clients receive bonus funds when they top up their balance above a defined threshold. Up to three bonus tiers are supported (a step ladder), so you can reward larger top-ups more generously. Full setup guide: Top-Up Bonus Guide.

What’s new:

  • Top-Up Bonuses section in loyalty program settings — configure thresholds, bonus amounts, and expiry days per tier
  • Bonus analytics dashboard — metrics for total bonuses paid out, program ROI, and breakdown by tier
  • Client notification — clients receive an in-app alert when they hit a top-up tier and earn a bonus

Launch limitations: maximum 3 tiers; bonus expiry period is fixed per tier (configured in days, not calendar dates).

  • Rounding error when calculating remaining session time on per-minute tariffs
  • Incorrect top-up history display for clients with more than 500 transactions

Clubs that belong to the same organization can now turn on Shared Balance: a client tops up at one location and spends at any other in the network. Enable it under Settings → Organization → Shared Balance.

When Shared Balance is active, the full loyalty program — bonus tiers, accrual rules, expiry — operates across the entire network rather than per-location.

The client list page and transaction history have been moved to server-side pagination. For clubs with a database of 10,000+ clients, load time dropped from 8–12 seconds to under 2 seconds. No configuration needed — the change is automatic for all accounts.

IZI Mobile App — Top-Up and Transaction History

Section titled “IZI Mobile App — Top-Up and Transaction History”

Clients can now see their last 50 top-ups and transactions directly in the mobile app. Each entry shows: amount, date, club, and bonuses earned.


A new Inventory module is available in the Warehouse section. It lets you:

  1. Record actual stock counts for any item
  2. Compare actual counts against IZI’s calculated expected quantities
  3. See shortages (deficit) or surpluses per line item

This gives owners and managers a single place to run periodic stock audits without relying on external spreadsheets.

Three quality-of-life additions to the tariff schedule editor:

  • Copy schedule — copy one tariff’s schedule and apply it to another tariff in one action
  • Weekly preview — view the full week’s schedule in a table layout before publishing
  • PDF export — export the schedule to PDF for printing or sharing with staff

For background on how tariff schedules work, see Tariff Management.

  • When a discount and bonus balance were applied simultaneously, the system occasionally deducted an incorrect amount — fixed
  • End-of-shift notification was not sent when a shift exceeded 24 hours — fixed

MetricCount
Major platform releases3
Patches11
Bugs fixed24
New configurable settings18

Frequently asked questions

What was the biggest IZI update in Q1 2026?

The top-up bonus program launched in January — clubs can now reward clients with bonus funds when they top up above a threshold, with up to three bonus tiers configurable in the loyalty settings.

How does shared balance work across club locations?

Once you enable Shared Balance in Settings → Organization, clients can top up at any location in your network and spend at any other. Loyalty tiers and bonuses also apply network-wide.

How much faster is the CRM client list after the February update?

For clubs with 10,000+ clients, the client list and transaction history load in under 2 seconds — down from 8–12 seconds before server-side pagination was introduced.

What does the new inventory module do?

The Inventory module under Warehouse lets you record actual stock counts and compare them against IZI's calculated figures, surfacing shortages or surpluses per item.