Group Tariffs in IZI: Tournament, Team Building, Birthday

Group Tariffs in IZI: Tournament, Team Building, Birthday

Group tariffs are a high-margin but underused tool at most clubs. One corporate event with 15 people can generate revenue comparable to a full day’s hall load. A prepaid birthday — guaranteed cash flow. A tournament slot — reputation and traffic. To create a group tariff in IZI: open “Tariffs” → “Add tariff” → set an event name, slot price, schedule-based expiration, special refund policy → save.

Group tariff logic

Unlike an hourly tariff (the player pays for their own time), a group tariff is slot rental: the organizer pays for a zone or set of PCs for a specific time block. The number of people in the group doesn’t change the tariff price (though the operator can add a manual surcharge for extra participants).

Format	Who pays	Typically includes	Event length
Birthday	Organizer (parents or the birthday person)	Zone of N PCs for 2–3h, decorations, optional cake	2–4 hours
Corporate / team building	Company or HR	Hall or zone, team modes, facilitator	3–6 hours
Tournament slot	Club or sponsor	Entire hall or zone, emcee, prize pool	4–8 hours

What you’ll need before starting

• Defined zones in the hall that can be reserved for events (without overlapping regular traffic)
• Internal deposit and refund policy — these are operational rules that need to be established before configuring the tariff
• A role with “Club settings” permission

Step 1. Open “Tariffs” and create a tariff

CRM menu → the relevant club → “Tariffs” → “Add tariff”.

Create a separate tariff for each event format. Don’t mix “Birthday” and “Corporate” into one — they have different prices, different conditions, different reports.

Step 2. Name and group

Name: immediately indicate the format and what’s included: “Birthday 2h 10 seats,” “Corporate 4h full hall,” “Tournament slot 6h.”

Group: create an “Events” or “Group” group. This separates them at the register and in analytics.

Step 3. Price per event

A group tariff is a per-event price, not per person.

Parametric price formula:

Base event price = (hourly rate × number of PCs × event length × utilization coefficient) + organization surcharge.

Example structure at hourly rate P per seat:

• Event: 10 seats × 2 hours × P = base hourly flow cost
• Booking surcharge (guaranteed seats) = +20–30% of base
• Additional services (decorations, facilitator) = separate line items

This is a parametric structure — substitute your P and zone configuration. Actual figures depend on your market, competitive landscape, and club profile.

Screenshot: “Tariff price” field for an event tariff

Step 4. Expiration condition

For an event tariff, use:

• “Expires X hours after purchase” — how many hours the slot is booked for (2h, 4h, 6h).

Alternative — “Fixed expiration date” if you’re selling the tariff for a specific event date. But this is less flexible: if the event is rescheduled, you’ll need to recreate the tariff.

Standard: “Expires X hours after purchase” — the administrator sells the tariff and immediately starts the session.

Step 5. Refund policy

For event tariffs the standard policy is “Burn remainder.” An event slot can’t be “played later” — the zone is reserved for a specific time.

Important: document your no-refund / limited-refund deposit policy in your club’s terms. This is an operational rule that IZI CRM doesn’t replace.

If you want a partial refund for cancellations 24–48 hours out — set this up as a manual administrator operation via an order.

Step 6. Maximum bonus percentage

For event tariffs: recommended 0% (real money only) or a minimal percentage. An event generates high one-time revenue — don’t allow it to be “bought with bonuses.”

Step 7. Availability schedule

If events only happen at certain hours (e.g. birthdays only on weekends, corporate events only on weekdays before 22:00) — set a sales schedule in the tariff’s sales policy.

Screenshot: tariff sales policy — availability schedule

Operational practices

Deposit. For event tariffs, it’s standard to collect a deposit at booking. This can be organized by selling the tariff at the register in advance — the client pays now, the session starts on the event date.

Minimum group. Technically IZI doesn’t restrict participant count at the tariff level. If your minimum is 8 people for a corporate event — this is an operational rule the administrator applies at the time of sale. Option: create “Corporate mini (up to 8)” and “Corporate standard (8–15)” with different prices.

Additional services. Food, decorations, facilitator — these are bar products or additional order items, not part of the gaming time tariff. Add them as separate lines in the same order.

Booking confirmation. When selling a group tariff — assign a responsible cashier/administrator to the event. Poor handling at a corporate event kills repeat business.

Step 8. Save and verify

Checklist:

• Tariff in the “Events” group is visible at the register
• Event price is correct
• Expiration condition is set (N hours after purchase)
• Refund policy: “Burn remainder”
• Test sale: buy the tariff, start a session on the relevant PCs, end — revenue is recorded correctly
• If a schedule is set — the tariff is only visible on the correct days/hours

What’s next

• Tariff types in IZI: full overview
• Creating a PC tariff: step by step
• Cancelling a session
• Discounts and promo codes in IZI