Combo: Tariff + Bar Credit
The fastest way to grow revenue per session in a gaming club is to offer something from the bar the moment a client buys time — not waiting for them to wander over on their own. Clients who are already opening their wallet for a session are in a purchasing mindset. A short, natural offer from the admin converts at 30–60% depending on menu and delivery. A single bar item added to a session raises average order value by 15–40%.
In IZI, tariffs and the bar are separate modules, but both feed into the same shift. The combo is a staff workflow, not a single button.
Why this works
Section titled “Why this works”When a client starts a session they have already decided to spend money. They are sitting down for 2–3 hours and are still in the “settling in” phase — not yet deep in a game, willing to make small decisions. This is when an offer lands as a natural convenience rather than a push. The same offer made 30 minutes into the session converts far less often.
How to set up a combo in IZI
Section titled “How to set up a combo in IZI”1. Start the tariff for the client
Section titled “1. Start the tariff for the client”Use the normal session launch flow: Floor → select PC → choose tariff → payment. Nothing changes here.
See also: Start a session for a client
2. Make the bar offer immediately after launch
Section titled “2. Make the bar offer immediately after launch”Staff script: “Can I get you anything to drink? We have energy drinks, water, can make coffee.”
The offer works best at this exact moment — the client has just sat down, is not yet focused on the game, and is still handling logistics. Keep the offer specific and concrete rather than open-ended (“want anything?“).
3. Create the bar order
Section titled “3. Create the bar order”Go to Bar → New order. When creating the order, attach it to the client’s PC or table so the order is linked to that session.
Select items and process payment.
See also: Take an order at the counter
4. Verify in the shift X-report
Section titled “4. Verify in the shift X-report”At shift end the X-report shows total revenue split by type: tariffs + bar. This combined figure is your effective average session value including the combo.
See also: Bar in the shift report
Combo variants
Section titled “Combo variants”Simple upsell at session start — staff makes the offer on every session launch regardless of tariff length. Nothing to configure in IZI, only a staff script to define and train.
Long session + snack — for tariffs covering 3 or more hours, offer food alongside the drink. A client sitting for that long will get hungry. The longer the session, the more natural the offer feels.
Promo during low-load hours — during off-peak periods, offer a bar discount alongside the session. This gives clients a reason to come in during “dead” hours and raises bar revenue when the floor is otherwise quiet.
Events and group bookings — when a group books a zone (birthday, team event), include a bar package in the proposal: drinks for the party. It is more convenient for the client and raises the average ticket significantly.
What affects conversion
Section titled “What affects conversion”Menu depth — if the bar carries only water and chips, many clients will decline. Adding hot drinks, energy drinks, and a couple of food options raises the yes-rate noticeably.
Staff delivery — the offer must sound natural, not scripted. “Can I get you an energy drink for your session?” outperforms “would you like anything from the menu?” Specificity signals a genuine recommendation.
Bar visibility — if the bar is visible from the cashier desk, clients look at it themselves. That visual prompt does half the work before any offer is made.
Stock levels — staff will not offer items they know are out. Keep bar inventory stocked and monitor it; gaps in supply directly cut conversion.
How to track progress
Section titled “How to track progress”Before rolling out the script, record your baseline: average bar revenue per shift over the previous 2–4 weeks.
After 2–4 weeks of consistent execution, compare. If bar revenue grew without changes to menu or pricing, the combo workflow is working.
For a sharper signal, compare bar revenue during peak hours (when the floor is full) against off-peak hours. If the bar’s share of total revenue does not increase during busy periods, staff are not making the offer consistently.
See also: Bar in the shift report · How to calculate average session value
Next steps
Section titled “Next steps”- Bar pricing and categories — how to structure the menu for upsells
- Bar margins: how to measure and grow them — so revenue growth translates to profit growth
- Creating a tariff — tariff setup reference
Frequently asked questions
Can I make a tariff automatically include a drink?
In IZI, tariffs and bar are separate modules with no automatic bundling. The workflow is: start the tariff session normally, then immediately open a new bar order linked to the same client. Both transactions appear in the same shift report.
Can the bar payment be combined with the tariff into one transaction?
No — the tariff is paid through the session launch flow and the bar order is processed separately through the Bar module. They are two actions, but both post to the same shift and appear in the shared X-report.
Does a bar order affect the session duration?
No. Session time is governed entirely by the tariff. A bar order is an independent operation that does not change the clock.
How do I track whether combo selling is actually working?
Record your average bar revenue per shift before rolling out the staff script. Re-check after 2-4 weeks. If bar revenue is up without menu or price changes, the upsell script is working. You can also compare bar revenue during peak hours (full floor) versus off-peak: if the share does not rise during peak, staff are not making the offer.