Club Profile: Name, Address, Contacts and Photos
The club profile is the basic data that IZI uses everywhere: in client notifications, in the mobile app, on receipts. Fill it in before starting operations — you can edit it at any time afterwards, but it’s better to avoid errors in printed documents from the start.
Where to open: left panel → Settings → Club tab
Name and Display Name
Section titled “Name and Display Name”In the Club Name field, enter the official establishment name — the one that will appear in documents and notifications.
A few recommendations:
- If the club operates under a brand — use the brand name, not the legal entity name.
- For networks: add a location qualifier so the client knows which club they’re looking at (e.g. “GameZone Central” and “GameZone North”).
- The name is visible to clients in the IZI mobile app — make it recognisable and clear.
Address
Section titled “Address”Fill in the complete postal address: country, city, street, number. The address is used:
- In the organisation profile for reporting.
- On receipts and fiscal documents (if a POS is connected).
- In the IZI mobile app to display the club on a map.
If the address changes (relocation, building change) — update it in the profile. Historical transaction and client data remains tied to the club; only the display changes.
Time Zone
Section titled “Time Zone”Select the time zone from the dropdown. This is a critical parameter: it determines how the CRM calculates shifts and builds analytics.
Example: if the club is in UTC+5 but the zone is set to UTC+3 — the “today” report will include transactions that in local time already belong to the next day.
Set the time zone before the first shift. Changing it after data exists does not recalculate history.
Contact Information
Section titled “Contact Information”Fill in the Phone and Email fields — they are used:
- By the IZI support team to contact the admin.
- In some regions — for fiscal documents.
Provide a number and address that are actually monitored: notifications about important events (e.g. system updates) will arrive there.
Club Photos
Section titled “Club Photos”The Photos section accepts two types of images.
Logo — a square brand image. Displayed in the IZI mobile app next to the club name. Recommended size: 256×256 pixels or larger, PNG or JPG format.
Cover — a horizontal image (club banner or hall photo). Used as the club’s profile cover in the app. Recommended size: 1200×630 pixels.
Images don’t affect CRM functionality but create a professional impression for clients who see your club in the app.
How to Save Changes
Section titled “How to Save Changes”After editing, click Save at the bottom of the settings page. Changes apply immediately — updates to the mobile app and receipts will use the new data from this point.
Related
Section titled “Related”- Working Hours and Schedule — separate section for the weekly schedule and exceptions
- Currency and Locale — currency, date and number formats
- Tax Settings — rates, regime, categories
Frequently asked questions
Where in IZI CRM are the club profile settings?
Left panel → Settings → Club tab. All basic parameters are there: name, address, contacts, photos.
Is the club name in the profile the same as what clients see on screen?
Yes. The name from the profile is displayed in the IZI mobile app, on receipts and in notifications. If you want a different display name — use the Display Name field if available in your version.
Can you upload multiple photos of the club?
Yes. In the Photos section you can upload a logo and a cover image. Both are used in the mobile app and on club information pages.
If the club's address changes, do you need to recreate the club?
No. The address is editable directly in the club profile without recreation. All devices, rates and client history are preserved.
What does the 'Time Zone' field in the profile affect?
The time zone determines what time shifts, reports and analytics use. If the club is in a different region — set the correct zone before operations start, otherwise report data will be offset.
Is it mandatory to fill in the contact phone and email?
The fields won't block club operations if empty. But contacts are used by IZI support to reach the club admin, so an accurate phone number and email are recommended.
How do you change the club's currency after starting operations?
Currency is set in Currency and Locale settings, not in the club profile. Changing it after transactions exist is not recommended — it will affect how historical data is displayed.
Are the club profile and organisation profile the same thing?
No. An organisation is a legal container (multiple clubs, unified roles, integrations). A club is an operational unit with its own address, devices and rates. The club profile is configured separately for each club in the network.