Multipass — Prepaid Session Packs in IZI
Multipass — Prepaid Session Packs in IZI
Section titled “Multipass — Prepaid Session Packs in IZI”A multipass lets clients buy gaming time in bulk at a discounted rate. It is one of the most effective tools for increasing visit frequency and securing revenue in advance.
How It Works
Section titled “How It Works”- The club creates a multipass with a set number of hours and a price
- The client buys it (full payment upfront)
- Each time the client visits, the session deducts from the multipass hours instead of the regular balance
- When hours run out, the client needs to buy another multipass or switch to regular balance
Creating a Multipass
Section titled “Creating a Multipass”Settings → Tariffs → Create Tariff → type: Multipass
Configure:
- Name — shown to clients in the IZI app (e.g., “20-Hour Pack”, “Weekend Pack”)
- Total hours — how many hours the multipass contains
- Price — total price for the pack
- Zones — which zones the multipass can be used in
- Time restrictions — optional: days and hours when the multipass is valid
- Expiration — optional: days after purchase, or fixed date
Selling a Multipass
Section titled “Selling a Multipass”The administrator sells the multipass from the client’s profile:
Clients → find client → Balance → Sell Multipass → select multipass → confirm payment
The multipass appears in the client’s IZI app immediately.
Pricing Strategy
Section titled “Pricing Strategy”The discount on a multipass rewards commitment. Typical structure:
- Small pack (5–10 hours): 5–8% discount vs. per-hour rate
- Medium pack (20 hours): 10–15% discount
- Large pack (50+ hours): 18–25% discount
For the math on setting the right price, see How to sell multipass through top-up bonuses.
Multipass vs. Balance Top-Up
Section titled “Multipass vs. Balance Top-Up”| Multipass | Balance top-up | |
|---|---|---|
| Commitment | Fixed hours at fixed price | Flexible, spends at whatever rate |
| Discount | Built into the pack price | Via bonus program |
| Expiration | Configurable | Usually none |
| Best for | Regular clients | Occasional visitors |
Tracking Multipass Usage
Section titled “Tracking Multipass Usage”Analytics → Clients → select client → Multipasses — shows all active and expired multipasses with hours used.
Analytics → Revenue → Multipasses — aggregate view: revenue from multipass sales, hours sold vs. hours consumed, average utilization rate.
See Also
Section titled “See Also”Frequently asked questions
What is a multipass in IZI?
A multipass is a prepaid pack of gaming hours or sessions sold at a fixed price, typically at a discount versus the regular per-minute rate. The client buys it once and uses it across multiple visits until the hours run out.
Does a multipass expire?
Expiration is configurable per multipass. You can set: no expiration, expires after X days from purchase, or expires on a specific date. Configure in Settings → Tariffs → select multipass → Expiration.
Can a client use a multipass at any time, or only during specific hours?
By default, a multipass is available at any time. You can restrict it to specific hours (e.g., only valid Monday–Friday 10:00–18:00) to drive off-peak traffic.
Can bonuses from top-up bonus program be used to buy a multipass?
Yes, if the client's bonus balance covers the multipass price and the club has not restricted bonus spending on multipass purchases.