Honest Sign Products in IZI CRM

Honest Sign Products in IZI CRM

To sell goods that carry a DataMatrix code (labeled under the Honest Sign system), you need two things in place: KKM Server configured in Permissive Mode, and the Honest Sign toggle enabled on the product card in IZI CRM. Without both, IZI will block the item from being added to any order.

This page covers the full workflow — initial setup, day-to-day selling, the mixed-stock transition scenario, mobile app behavior, and how to handle write-offs correctly.

What the feature does

Each product card in IZI CRM has an Honest Sign toggle. When it is on:

• Adding that product to an order opens a code-entry window.
• The admin scans or manually types the DataMatrix code from the physical packaging.
• IZI sends the code to KKM Server for a Permissive Mode check against the Honest Sign system.
• Only after a successful check does the product appear in the order, marked “Marking scanned”.

When the toggle is off, the product behaves like any regular item — no code is required.

Step 1 — Configure KKM Server

Do this once on the computer that runs the fiscal register.

1. Open KKM Server at http://localhost:5893
2. Navigate to Permissive Mode
3. Enter your organization’s tax ID (INN)
4. Open the Honest Sign personal account at markirovka.crpt.ru
5. Copy the KKT token: Profile → KKT Token
6. Paste the token into KKM Server
7. Leave all available product groups enabled
8. Save settings

Note

Do not restrict product groups manually. Honest Sign enforcement is controlled per-product via the CRM toggle, not via KKM Server group filters. If a group is disabled in KKM Server but required for a product, the check will return an error.

Step 2 — Enable Honest Sign on a product card

1. Go to the Products catalog and open the labeled product’s card
2. Turn on the Honest Sign toggle
3. Save the product

Enable this only for products that genuinely require a DataMatrix code at the point of sale. Enabling it on non-labeled items will block normal sales of those items.

Step 3 — Mixed-stock transition scenario

When you have old stock without DataMatrix codes and new stock with codes at the same time, keep them on separate product cards:

1. Rename the old card — for example: Energy Drink (old stock, no label)
2. Remove the old card from customer-facing channels (mobile app, kiosk) — keep it visible only in the CRM admin view
3. Leave the Honest Sign toggle off on the old card
4. Create a new card with the standard product name and turn the Honest Sign toggle on
5. Receive all new labeled units against the new card
6. Once the old stock is fully sold, archive the old card

This keeps your bar order workflow clean and avoids accidentally requiring a code scan for units that don’t have one.

Step 4 — Selling a labeled product

1. Create an order in IZI CRM

2. Add the labeled product — a code-entry window opens automatically

3. Scan the DataMatrix code from the packaging with a barcode scanner

   Note

   Many scanners send an Enter keystroke after reading — the check may trigger immediately without needing to click a button.

4. Click Add to order

5. After a successful check, the line appears in the order with the label “Marking scanned”

6. Complete payment as usual

Step 5 — Mobile app behavior

Labeled products are not available for self-service purchase in the IZI mobile app. A customer who taps such a product sees a message stating the item must be purchased at the front desk. The admin must be physically present with the product and the terminal to scan the DataMatrix code — self-scanning is not supported.

Step 6 — Writing off labeled stock

If a unit is damaged, lost, or expired, two actions are required in parallel:

In IZI CRM: Warehouse → Write-off → select the product → enter quantity → choose a reason → confirm. This reduces the stock count in IZI warehouse.

In your EDI system or Honest Sign personal account: Create a “Withdrawal from circulation” / “Write-off” document, add the DataMatrix codes of the retired units, sign it with an electronic signature, and submit it to Honest Sign (GIS MT). This retires the codes from circulation.

Caution

IZI stores the DataMatrix code and passes it to the fiscal register during a sale, but it does not automatically send a write-off document to GIS MT. You must submit the retirement document yourself through EDI or the Honest Sign cabinet.

Troubleshooting sale failures

Situation	What to do
Empty or invalid code	Re-scan the DataMatrix code from the packaging
Code already in the order	Pick a different unit or remove the duplicate line
POS or KKM Server unreachable	Confirm KKM Server is running at http://localhost:5893, the register is connected, and a shift is open
Permissive Mode not configured	Check tax ID, KKT token, and product group settings in KKM Server
Honest Sign rejected the code	Take a different unit with a different DataMatrix code

See also

• Products Overview
• Bar Orders
• Warehouse