Bar Orders Flow

Bar Orders Flow

Bar orders in IZI have three entry points: at the counter (admin takes the order), from the Hall view (attached to a session), or from the client’s mobile app. All orders land in the same bar order queue.

Order entry points

At the counter

1. Admin goes to Bar → New order (or the bar order button in the sidebar).
2. Selects products from the menu.
3. Identifies the client (optional) or proceeds as anonymous.
4. Processes payment: cash, card, balance, or bonus.
5. Order is marked as paid.

Attached to a session (Hall view)

1. In the Hall view, click the device with an active session.
2. Select Add bar order.
3. Select products.
4. The order is attached to the session — payment is settled when the session ends (or immediately if the client prefers).

Via IZI mobile app

If bar ordering is enabled:

1. Client opens the IZI app and browses the bar menu.
2. Places the order — it appears in the bar order queue in CRM.
3. Admin sees the incoming order and prepares it.
4. Payment is deducted from the client’s IZI balance automatically.

Bar order queue

The queue is visible in Bar → Orders. Each order shows:

• Order number and time placed
• Items ordered
• Client name (if attached)
• Device (if attached to a session)
• Status: New / In progress / Ready / Paid

Staff work through the queue in order. Mark each order Ready when prepared, Paid when payment is collected.

Payment

Payment options per order:

• Cash — enter amount, CRM calculates change
• Card — process on terminal, confirm in CRM
• IZI balance — deducted from client’s account
• Bonus balance — up to the configured % of the order total

See also

• Bar overview
• Take order at counter
• Bar shift report