Transfer Session Between PCs in IZI: Step-by-Step Guide

Transfer Session Between PCs in IZI: Step-by-Step Guide

Session transfer moves a client from one PC to another without stopping the timer or recreating the session. The client continues playing, session data is preserved.

When a Transfer Is Needed

Technical failure. The PC froze, overheated, or a hardware issue was found. Move the client to a free PC without losing paid time.

Client request. The client wants to sit closer to a friend, or the selected PC is unsatisfactory (monitor, chair, lighting).

Zone switch. A PC opened up in another zone where the tariff costs the same, and the client wants to move.

Maintenance. Work needs to be done on a specific PC without interrupting the client’s session.

What Is Preserved During Transfer

Preserved	Not Preserved
Tariff and remaining time	In-game progress (if no cloud save)
Client link and balance	Local application data on the PC
Session transaction history	Open windows and applications
Session status (active)

Warn the client that in-game progress does not transfer automatically — they should save manually before the transfer.

Steps

1. Open the Source PC

On the Hall screen, click the PC card with the active session you want to transfer. The card is highlighted with the client name and timer.

2. Click “Transfer Session”

In the side panel, find the Transfer button (or Move Player). A target PC selection mode opens.

3. Select the Target PC

Available PCs for transfer are highlighted on the hall map — free, online, and in the same zone or a zone where the client’s tariff costs the same. Click the desired one.

4. Confirm the Transfer

Click Confirm Transfer. The system:

• Detaches the session from the source PC
• Moves the session to the target PC
• Unlocks the target PC with the client’s session interface
• Sets the source PC to “Free” status

5. Ask the Client to Move

The target PC is already unlocked. The client can move over.

Transfer to Another Zone

A client can move to another zone only if their tariff costs the same there as in the zone where it was bought — by the prices in the tariff settings, before discounts and bonuses. If the session has several unused tariffs, each of them must cost the same.

Nothing is recalculated on transfer: the tariff and remaining time move as-is. PCs in zones with a different price are not offered as targets. After the transfer, extensions use the new zone’s tariffs.

When Transfer Is Not Available

• The target PC has another active session
• The target PC is offline or the agent is not connected
• The client’s tariff costs differently in the target PC’s zone or is not sold there
• The current session has already ended or been cancelled

In these cases, the system will not allow selecting an unavailable PC as a target.

Related Pages

• Start a Paid Session in IZI — start a new session on a free PC
• Extend Session in IZI — add time without transferring
• Session Issues: What the Administrator Should Do — if the PC froze
• Hall Real-Time Overview — hall map and PC statuses