Activate a Tariff from Player Balance
Activate a Tariff from Player Balance
Section titled “Activate a Tariff from Player Balance”When a player has a positive in-club balance, you can charge a gaming tariff directly against it — no cash or card interaction needed. IZI deducts the amount at checkout and the session starts immediately. This is the smoothest experience for regular players who top up their balance in advance.
Step 1. Open the booking dialog
Section titled “Step 1. Open the booking dialog”In the Hall section, click Book a Session.
Step 2. Choose a mode
Section titled “Step 2. Choose a mode”Select Play Now to start immediately, or Choose Time to schedule a specific start time.
Step 3. Select the player
Section titled “Step 3. Select the player”In the Client* field, find and select the player. The player must have a positive balance — you will see it confirmed on the Order screen in the next steps. If you are unsure about the current balance, open the player’s profile to check before proceeding.
Step 4. Select a device
Section titled “Step 4. Select a device”In the Device* field, choose an available PC or console station.
Step 5. Add a tariff
Section titled “Step 5. Add a tariff”Click Select Tariff and Duration. In the Tariffs tab, choose the tariff that fits the player’s plan, set the session duration, then click Add.
Step 6. Proceed to checkout
Section titled “Step 6. Proceed to checkout”Click Checkout and Proceed to Payment to open the Order screen.
Step 7. Pay from balance
Section titled “Step 7. Pay from balance”On the Order screen, the player’s available balance is displayed next to their name. Confirm the amount covers the tariff cost, then click Pay Order. IZI deducts the tariff cost from the balance instantly — no card terminal or cash handling required.
Result: the tariff is activated, the session starts, and the corresponding amount is deducted from the player’s balance. The transaction appears in the player’s history automatically.
Common situations
Section titled “Common situations”| Situation | Resolution |
|---|---|
| Insufficient balance | Top up the balance first via Transactions, or pay for this session by card or cash |
| Balance payment button unavailable | Confirm a player is selected and their balance is greater than zero |
| Player not found in search | Check that the player account exists and is not archived |
See also
Section titled “See also”Frequently asked questions
Does the admin need to handle cash or a card terminal when paying from balance?
No. IZI deducts the tariff cost directly from the player's in-club balance. The checkout completes without any cash or card interaction.
Where can I see a player's available balance before booking?
The available balance is displayed on the Order screen after you select the player and add a tariff. You can also view it on the player's profile page.
What if the player's balance is insufficient?
Top up the balance first via the Transactions section, or switch to a card or cash payment for this session.
Why is the 'Pay Order' button from balance not appearing?
The balance payment option is only available when a player is selected and their balance is positive. Verify both conditions before proceeding.