Tariff Types in IZI: Hourly, Multipass, Subscription

Tariff Types in IZI: Hourly, Multipass, Subscription

In IZI, a tariff is a gaming time sales rule. Not just a price tag — a complete set of conditions: who it’s sold to, when, at what price in each hall zone, what happens to the remainder on early exit, and how much can be paid from the bonus balance. Configure once — the system works automatically without cashier intervention. IZI has four base tariff types: hourly (session payment), multipass (prepaid hour package), subscriptions (monthly/quarterly package or unlimited in a window), and group (for events). Understanding the difference is the first step to building a pricing grid that works for your revenue.

Important: tariffs in IZI are gaming time only (PC, PS, multipass). Drinks, food, merch, services — these are products in a separate CRM section. Don’t confuse them: they flow through different channels in reports and analytics.

Hourly tariff: the foundation of the grid

Hourly is the most common type. The player selects a package by hours (1h, 2h, 3h), pays a fixed amount, and the session runs on a timer. When time expires — the session ends or extends via auto-renewal if the client has a next tariff on their balance.

What’s configured:

• Name and group — how the tariff appears at the register. Grouping separates day tariffs from night ones in the cashier interface.
• Price. Flat or by zone — VIP zone has its own rate, Standard has its own.
• Expiration condition. For hourly: “X hours of gaming time” or “X hours from purchase” — or a combination.
• Refund policy. On early exit: keep unused time, burn it, or return to bonus balance.
• Maximum bonus percentage — what portion of the price can be paid from the bonus account. Typically 25–40% to protect real revenue.

When to use hourly: the primary product for all client categories — new, infrequent, occasional. This tariff generates the average session length data that later feeds into the pricing of all other types.

Detailed step-by-step guide → Creating a PC tariff.

Multipass: prepaid hour package

Multipass is a package tariff paid upfront. The player pays for 10, 20, or 40 hours at a discount to the hourly rate. Key difference from hourly: money hits the register now, gaming time is spent across future visits.

Why this matters for the club:

• Revenue reaches you at the moment of sale, not spread across future visits.
• While the package is active, the client returns to you, not a competitor.
• Multipass buyers are the most predictable segment by visit frequency and the most valuable for LTV analytics.

Setup specifics:

• Expiration condition — a combination of two rules: “X hours of use” + “X days from purchase.” Hours only — the package sits indefinitely, an open-ended club liability. Days only — clients with large packages don’t finish in time, leading to frustration. The combination provides a volume discount and a gentle incentive to visit regularly.
• Package size is built from average session length (how to measure): small = avg session × 3–5, medium = × 8–12, large = × 20–25.

IZI’s unique feature — multipass with bar: in IZI, a multipass can be linked to a bar credit. The client buys “1 hour + bar item” in one package. This raises the average visit spend and removes the barrier of “not wanting to pay separately for snacks.” More details → Creating multipass with bar.

When to use multipass: for retaining the mid-segment (clients with 2–8 visits per month). Works best combined with top-up bonuses — a top-up bonus for multipass with an elevated rate incentivizes switching from hourly to packages.

Subscription: monthly package or unlimited in a window

A subscription is a tariff tied to a calendar period. Two formats:

1. Package subscription — a fixed hour volume (e.g. 50h per month). The client pays a fixed monthly amount and spends hours any time. Works like a multipass but with a hard period tie.

2. Unlimited subscription in a window — the client pays for a time window (night, morning, daytime weekday hours) and plays without limits during those hours. Expiration is by schedule, not by volume.

When to use:

• Night unlimited — the classic unlimited subscription. Sold in a narrow time window (22:00–08:00), fills low-load hours, attracts a segment that won’t buy hourly.
• Monthly package — for regulars with high frequency (3+ visits per week). Delivers predictable monthly revenue from the top segment.
• Morning / daytime unlimited — for clubs with low daytime utilization on weekdays. Priced below evening; audience is students, freelancers.

Sales schedule and usage schedule are configured separately, allowing flexibility: selling can open 30 minutes before the window starts. More details → Creating a subscription.

Group tariff: events, tournaments, birthdays

A group tariff differs from all others: payment is for an event, not per hour or hour package. This is zone or PC set rental for a specific time slot, often with additional services.

Typical formats:

Format	Who pays	Typically includes
Birthday	Organizer (one-time)	Zone of N PCs for X hours, decoration, optional cake
Corporate / team building	Company	Hall or zone, facilitator, team modes
Tournament	Club or sponsor	Full infrastructure, emcee, prize pool

In IZI, a group tariff is configured as a regular tariff with event-specific usage policy: fixed schedule, minimum group, special refund conditions. More details → Group tariffs in IZI.

Type comparison: when to use what

Type	Payment	Expiration condition	For whom
Hourly	Per session	X hours or X hours from purchase	New, occasional, one-time
Multipass	Package upfront	X hours + X days	Regulars, 2–8 visits/month
Unlimited subscription	Per period/window	By schedule	Night audience, frequent guests
Package subscription	Monthly fixed amount	X hours + 1 month	Top segment, 3+ visits/week
Group	Per event	Fixed slot	Corporate, birthdays, tournaments

Starter grid for a new club

Typical minimum — three items:

1. Daytime hourly (1–3h) — the core product, collects average session data.
2. Night unlimited — fills off-peak hours, a separate audience segment.
3. Small multipass (10–20h) — the first step toward retention, collects visit regularity data.

Expand the grid from actual sales data: if 60–70% of purchases are one tariff, look at what package logically complements it. Adding tariffs “just in case” is counterproductive — a cluttered register confuses cashiers, and there’s not enough data per item to make decisions.

Decision tree: which type to choose

Client's first visit?
  → Hourly

Client comes 2+ times per week?
  → Offer multipass

Client comes 4+ times per week, mostly nights?
  → Night unlimited or subscription

Corporate order / event?
  → Group tariff

Wants to play mornings on weekdays, price-sensitive?
  → Morning tariff with reduced price (hourly with schedule)

Related

• Creating a PC tariff: step by step
• Creating multipass with bar
• Creating a subscription
• Zone-based pricing
• Pricing strategy: peak / off-peak
• Top-up bonuses
• Tariff schedules: night, morning, weekend