Move a Player to Another PC

Move a Player to Another PC Without Losing Session Time

When a workstation freezes, needs maintenance, or a player simply wants to change seats, you can transfer their active session to any free PC in the hall — remaining time is preserved in full. The move takes four clicks and does not interrupt the player’s billing.

Why This Matters for Club Operations

From a business standpoint, session transfers protect revenue: you never have to refund or manually adjust time when a technical problem forces a seat change. From an admin standpoint, the transfer keeps the Hall view accurate — the original device is immediately freed and the new one shows the session as active.

Staff can perform the transfer without asking the player to log out, restart a tariff, or interact with the screen in any way. The handover is invisible to the guest.

Step 1 — Open the Session Card

In the Hall section, click the Active block on the workstation you want to vacate. The Session panel opens on the right side of the screen.

Step 2 — Initiate the Transfer

Click Move to Another PC. A list of available workstations appears. Occupied or offline devices are greyed out and cannot be selected.

Step 3 — Select the Target Workstation

Choose any free PC from the list. If the workstation you want is occupied, you must wait for it to become available before completing the transfer.

Step 4 — Confirm

Confirm the transfer. The session continues on the new workstation with the same remaining time. The original PC is released and immediately becomes available for the next player.

Result: the player is seated at the new PC; the original workstation is free and ready for a new session.

Common Situations

Situation	Resolution
Target PC is not free	Pick a different available workstation or wait for one to become free
Remaining time did not transfer	Review the session history for both the source and target device
Target PC is shown as offline	The device must be online and visible in the Hall view before it can receive a transfer

Tips for Faster Transfers

• Keep at least one PC in the hall free during peak hours so transfers can happen instantly without waiting.
• Use the Hall view’s status indicators to spot available workstations at a glance before opening the session card.
• If a machine crashes repeatedly, mark it as under maintenance after the transfer to prevent new sessions from starting on it.

See Also

• Session transfer between PCs in IZI
• Activate a session from unused time
• Activate a tariff from a player’s balance
• Activate a tariff with bonus points
• Activate a tariff with card or cash payment